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Windows Server 2003 COM+ Event System Service is stuck in "starting" mode - unable to manage server?

Network is an SBS 2003 R2 Domain with 3 member servers. Rebooted one of the member servers (Windows Server 2003) after installing Castelle FaxPress Server v9.0; The server is up an running, however, I cannot see any Icons at the splash screen after the login prompt? I have used Terminal Server to gain access ,but, no Icons either? Was able to view the services log via "manage this server" with SBS Console and noticed that the "COM+ Event System Services" is stuck in the "Starting" mode (@ Automatic Setting). Tried to stop &/or restart but the service but it's grayed out? Also tried to disable and change to manual setting without success. I'm able to access the folders on this server through the SBS, but, not sure if it will help? Any suggestions?    
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I was able to reboot the server in safe mode (in all three choices), but, the screen is still (black) and empty of any Icons. I cannot use the windows key to present a programs menu, however, I can "ctl-alt-del" to get Task Manager - I Tried to run a task with out any success? NOTE: This server is running Win 2003 Enterprise (Build 3790) with SP 2 installed and is NOT the domain controller. [Server is an IBM x3850]

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Unfortunatley not... I can browse through the folders Windows Folder and view all files in the system32 folder... Is there a specific folder that I should locate for the service pack copy? If so, can I replace the current copy with the backup copy?

In regards to the MS article kb910730 - How do I tell if I'm running a 32 or 64 bit version of Windows Server 2003 Enterprise Ed.  (This system was installed by a software vendor to run a specific application.)

Also, would it  help if choose to Boot to another "Safe Mode" w/o networking or w/DOS?
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Thanks for your good and logical advice. Unfortunatley, it did not resolve this issue and I'm planning to restate my question.