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Remote printing using Remote Desktop Connection

Hello all,

Not an expert in TS. But this is the setup at a Client location. Main file server is a SBS 2003. Terminal Server is on a W2000 Server SP4. Client PCs are typically Windows XP but now, Vista is starting to show up.
I need:
- To find what the requirements are to enable all Client PCs to print remotely on both, local parallel printers or USB printers attached to their computers and to Network printers, either as a true IP network printer or as a share from another PC. If any of the above is not possible, please state so.

It is my understanding that having the remote clients connecting to the W2000 is "cheaper" on the licensing side but I have no problems in switching the TS onto the SBS box and deal with licensing if that fixes or facilitates the remote printing. Also, I have no problem if a 3rd part piece of software is needed in order to satisfy all the needs, but I need to understand why it can't be accomplished by using MS already-in products.

Many thanks in advanced.
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phermi
Asked:
phermi
4 Solutions
 
bhnmiCommented:
Well just have the network printers that are local to the current terminal server installed on it.

For the remote printing you can install the driver for each and all of your remote users printers.

Or purchase a third party universal print driver like ThinPrint and have the remote user install the client and then you don't need to worry about installing drivers.
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Hypercat (Deb)Commented:
For printers connected locally to the remote desktop client machine, the trick is usually not the remote desktop operating system (i.e., Vista or XP) but whether the printer is compatible with the Windows operating system on the server.  I think the most likely scenario you will run into is that the remote Vista client is connected to a local printer and that there are no Windows 2000 drivers available for that printer.  If the drivers are available, you will need to install them on the terminal server so that the user will be able to print to his/her local printer.  If there aren't any Windows 2000 drivers available for the printer, you are out of luck.  There's really nothing you can do about that without some considerable cost, like using a 3rd party universal printer driver as bhnmi suggested.  My understanding is that that can be costly, although I've never looked into it.

As far as the RDP clients being able to print to your network printers, all you need to do is make sure the printers you want terminal servers to use are installed on the terminal server.  Since the network printers are using drivers on the terminal server, not on the remote desktop, it makes no difference whether the remote desktop is Vista or XP.

BTW, you can't run Terminal Server on an SBS server.  The only remote connections that an SBS server will allow are to the remote administration desktop (maximum of 2 remote connections simulataneously).
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bhnmiCommented:
Its about 900 bucks for thin print with 20 lic count. It works pretty well 99% of the time. I am going to upgrade to their latest version this year too.
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Andrew DavisManagerCommented:
here is a couple of TS based help sites, you find your answer in these, and they will be good for you to keep for future referance.

http://www.microsoft.com/technet/community/en-us/terminal/terminal_faq.mspx
http://ts.veranoest.net/ts_faq.htm

For printers that are connected to the USB of the client computer you may need this.
http://support.microsoft.com/kb/302361

Hope this helps
Andrew
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phermiAuthor Commented:
First of all, thanks to all and sorry it took me longer to reply. Second, allow me to play dumb here to avoid misinterpretations.

bhnmi: There are no local printers to the TS Server.. It is the remote users the one who needs to print on their desktops. Then you said "For the remote printing you can install the driver for each and all of your remote users printers". Can you please explain what "install the driver" mean in detail> If an user is using a HP printer, one of those that installs the whole CD in order for the printer to print, are you talking about installing ALL THAT on the TS Server? If so, most of those setups require the printer to be plugged locally in order to install correctly. How that will work? (the same question goes to hypercat)

hypercat: I think I made a mistake or I did not explain myself well enough. I do not want RDP Clients to print on network printer on the TS network. I want RDP clients to print in their own local network printers, to printers that are not physically connected to the RDP Client machines but to other machines or via a print server or just IP Printers.

andrew: I will read and comment later.


Thanks again


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bhnmiCommented:
You just need to install the driver. Most CD's contain a folder on them with just the drivers if you browse it. You install it under server properties from the file menu in printers and faxes. You click the add button and browse to the driver location.


printer.JPG
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bhnmiCommented:
Also, as long as the printer is installed on the client machine and drivers are installed on the Terminal Server you will be able to print remotely.
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phermiAuthor Commented:
Dear bhnmi: thanks for the enlightenment. I was able to do so with a LPT printer and it worked. I am having such a hard time with an HP 6310 USB (all-in-one). I found the driver folder you mentioned but the add wizard in the server asks for INF files. I copied all INF;s I found, plus the *.sys and no one of the INF are accepted because "The specified location does not contain information about your hardware".

Any further advice?
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bhnmiCommented:
Just gotta poke around in the cd... I have had similar issues and when I went deeper into the disc I found an xp folder under the drivers directory.
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phermiAuthor Commented:
Ok, but why are you referring to XP now? Oh, I see. I forgot to mention that the test I was conducting was from my own Vista 32 Ultimate Desktop. I am sorry.
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bhnmiCommented:
You need to install the drivers that will work on the server, so use XP driver if there is no 2003 available.
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phermiAuthor Commented:
bhnmi

You have been pivotal for me to solve this problem. I have been able to print to all printers in my LAN. Tomorrow I will try on the Client's "remote" location and post my findings.

The only correction I need to make is that TS server is a W200 Server, not a 2003.

Thanks,
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Lee W, MVPTechnology and Business Process AdvisorCommented:
Printer redirection to USB printers can be iffy by default.  If you are still having problems (since this has apparently not been tried at the "remote" location), you might want to reference http://support.microsoft.com/kb/302361

Also, sometimes it can be driver issues - I've had brother USB printers that don't work even though both have a driver for the same printer... problem was one was a USB driver and the other was not.
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bhnmiCommented:
Oops, sorry my bad. I forgot it was a 2k box. You would just install the 2000 driver then. Also you can try installing universal PCL drivers from HP also to cover the common laser printers.

I have over 30 USB printers that remote connections log in with and I have not had to many problems, but hey thats job security!
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phermiAuthor Commented:
I had no success yesterday on Client location. They have a HP Laserjet 5100tn, network IP printer, for which I supposed I downloaded and installed the ridht drivers and a HP LaserJet 4200. The later does not even appear on the list of printer avaiable to the user; the first does but when printing over it an error show up: "There was an error found when printing the document "whatever" to TS015. Do you want ro retry or cancel the job?"

Upon connection, the 5100tn appears on the client and the TS reports the connection. Maybe I downloaded the wrong drivers. I installed the "network" ones. I will ocntinue with the testing on Monday".

Point will be awarded soon, but I do not wnat toclose the question just yet.
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phermiAuthor Commented:
bmeni:

Long time .. my apologies. The issue remain unsolve for now and Client interest are drifting a bit. So, we are in hold for the time being.

I will assign points in a bit.

Thanks to all
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phermiAuthor Commented:
Just to let you know that we were finally able to make it work. Thanks to all.
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