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Outlook 2007 script rule quit working after reboot

Posted on 2008-02-04
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Last Modified: 2009-03-24
I created a new rule that runs a script, and it was working perfectly. Then I rebooted, and the script no longer runs when an email with the matching subject line comes in. I verified that the rule is still enabled, and verified everything else. It should be working, but the reboot seems to have killed it.

Any ideas?
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Question by:SweatCoder
8 Comments
 
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Accepted Solution

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ryansoto earned 2000 total points
ID: 20818283
Happens to me also.  What I do is kill the rule in Outlook and then in OWA recreate the rule since when yo do it through OWA your talking directly to the email box.
My rules start working after doing this procedure
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Author Comment

by:SweatCoder
ID: 20818327
What is "OWA"?

So every time I reboot I have to delete and re-create the rule? Sounds like a wonderful solution. [musing..."Is M$ aware of this bug?"]
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Author Comment

by:SweatCoder
ID: 20818579
ryansoto, I tried to delete and re-create the rule...no luck. This is driving me crazy. There's no reason for it not to work.

Any other ideas? And what is "OWA"?
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LVL 24

Expert Comment

by:ryansoto
ID: 20818666
No No you need to recreate the rule using OWA (outlook web access)
Access your email  through the internet or your local lan.
On your local lan go to http:\\exchangeservername\exchange and input your username and password.
You will have a rule toolbar on the bottom left.
Delete your existing rule there then recreate it.
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LVL 24

Expert Comment

by:ryansoto
ID: 20818673
And no its a bug in Outlook.  You just need to recreate it every so often, not everytime you reboot
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LVL 11

Author Comment

by:SweatCoder
ID: 20818726
I found that in addition to deleting the rule I also had to restart Outlook. That solved it. This VBA Outlook is an amazing piece of junk I wish they would fix.
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Expert Comment

by:sudulm
ID: 22465887
I don't see a way to create a rule that runs a script using OWA. Script rules need to run on the client-side don't they? The accepted answer doesn't make sense if this is true.
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Expert Comment

by:dicksmithauto
ID: 23970673
As crazy as this sounds it actually works. What a piece of garbage, Microsoft.
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