LydiaCamacho
asked on
Windows cannot find file
When Microsoft Office File shown in explorer window is double-clicked the following error is received and the file is not opened though the office application is opened
"Windows cannot find [e.g. c:\filename.doc] make sure you typed the name correctly, and then try again"
OS: Windows vista. Microsoft Office 2007 pro.
Note other files e.g. .pdf open ok in their applications
"Windows cannot find [e.g. c:\filename.doc] make sure you typed the name correctly, and then try again"
OS: Windows vista. Microsoft Office 2007 pro.
Note other files e.g. .pdf open ok in their applications
As ChilternPC says, this results from trying to open a file that has been moved or deleted. Its possible that you saved a word document and then subsequently moved or deleted it. The document name remains in the "recent documents" but when you try to open it is it not found.
Try using the search option to locate it if you can't remember where you moved to (and check the recycle bin)
Try using the search option to locate it if you can't remember where you moved to (and check the recycle bin)
if you open word first; then browse to the file and try to open it, does this work?
ASKER
If I open word or excel and browse to a file from within word or excel then it opens the files. The problem is only if I double click in windows explorer or try to drag the file from windows explorer to an open word or excel application, or double clik a file on an email attachment, does the problem arise
what folder are you in when you double click or drag the files ?
ASKER
Have tried several different folders e.g. from my user folder, and documents on a memory stick etc
what? so there are lots of files and several locations not being able to open? by double clicking but ok when you go from within an application?
ASKER
That's it precisely. As I've indicated above this behavior is only with microsoft office files; pdf, graphic files etc are no problem
I would install SP1 first then retry.
http://www.microsoft.com/downloads/details.aspx?FamilyId=9EC51594-992C-4165-A997-25DA01F388F5&displaylang=en
http://www.microsoft.com/downloads/details.aspx?FamilyId=9EC51594-992C-4165-A997-25DA01F388F5&displaylang=en
ASKER
SP1 is already installed. Investigating some more: I have been running word and excel with the "run as administrator" box ticked. Unticking this removes the problem I describe. But I had been able before to run OK with "run as administrator" on, so I'm still mystified about what has changed
We had the same issue on remote user's laptops while connected to VPN. If you disconnected VPN all word docs opened fine. We found the 'Send to Bluetooth' add-in was causing the problem.
Open Word, Click on the button, go down to Word Options.
Select Add-ins from the left, at the bottom select Manage: Com Add-ins. and hit 'Go'.
Disable or remove the 'Send to Bluetooth' Add-in if it is there.
If you aren't having this problem on remote machines, it may still be an add-in causing the problem. You may try disabling or removing one by one to see if it corrects the issue. Like you, we had no idea what could have changed, it just started happening one day. Good luck!
Open Word, Click on the button, go down to Word Options.
Select Add-ins from the left, at the bottom select Manage: Com Add-ins. and hit 'Go'.
Disable or remove the 'Send to Bluetooth' Add-in if it is there.
If you aren't having this problem on remote machines, it may still be an add-in causing the problem. You may try disabling or removing one by one to see if it corrects the issue. Like you, we had no idea what could have changed, it just started happening one day. Good luck!
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I am getting the same problem. Sorry can not help with a solution yet. I have a document that is on the desktop and when I double click i get the same error. If I open office and use file open the document opens fine. my client os is vista and office 2007. Going to install vista sp1 now
Here is the the solution:-
Try going to Excel Options, Advanced tab, and under the general heading:
Uncheck the box that says: Ignore other Applications that use Dynamic Data Exchange (DDE)
Regards
Try going to Excel Options, Advanced tab, and under the general heading:
Uncheck the box that says: Ignore other Applications that use Dynamic Data Exchange (DDE)
Regards
I had this same problem.
The fix posted at...
http://www.winhelponline.com/blog/error-windows-cannot-find-filename-when-opening-doc-files-from-windows-explorer/
Instructions for Windows Vista (also applies to Windows 2000/XP)1. Click Start, type regedit.exe and press ENTER:2. Navigate to the following key and backup the key:HKEY_CLASSES_ROOT \ Word.Document.8 \ shell \ Open \ ddeexec3. Right-click the ddeexec key and choose Delete. Click Yes to confirm.4. Navigate to the following key:HKEY_CLASSES_ROOT \ Word.Document.8 \ shell \ Open \ command5. Double-click (default) and set its value data to:For Word 2003"C:\Program Files\Microsoft Office\Office11\WINWORD.EX
...made it worse (just opened Word without any document nor error message), until I deleted an extra entry under
HKEY_CLASSES_ROOT \ Word.Document.8 \ shell \ Open \ command
called "command", so all that was left under this key was the modified "(Default)."
This was the only fix that worked for me. Posted here for others just in case.
The fix posted at...
http://www.winhelponline.com/blog/error-windows-cannot-find-filename-when-opening-doc-files-from-windows-explorer/
Instructions for Windows Vista (also applies to Windows 2000/XP)1. Click Start, type regedit.exe and press ENTER:2. Navigate to the following key and backup the key:HKEY_CLASSES_ROOT \ Word.Document.8 \ shell \ Open \ ddeexec3. Right-click the ddeexec key and choose Delete. Click Yes to confirm.4. Navigate to the following key:HKEY_CLASSES_ROOT \ Word.Document.8 \ shell \ Open \ command5. Double-click (default) and set its value data to:For Word 2003"C:\Program Files\Microsoft Office\Office11\WINWORD.EX
...made it worse (just opened Word without any document nor error message), until I deleted an extra entry under
HKEY_CLASSES_ROOT \ Word.Document.8 \ shell \ Open \ command
called "command", so all that was left under this key was the modified "(Default)."
This was the only fix that worked for me. Posted here for others just in case.
the error message is saying the file is not where its pointed to i,.e. the thing you click to open the file is pointing to c:\filename.doc and there is no file there. if this is a webpage ,the page is using local references and should be poniting to a file on the website. if this is windows explorer then you have an icon pointing to a file that's been deleted.