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mgmohiuddin

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Citrix servers ps4 on windows2003 sp1 on dell poweredge 2950 unexpected shutdown

a few  Citrix  citrix servers which were earlier cloned and were working fine almost for six months started shutting down unexpectedly. dell support updateddrivers for raid controllers, vga, nic. dell say its not a hardware issue. so its an os or a citrix issue. only change that was donw to the servers was that a few  microsoft updates and a cirix rollup packages were installed. no obvious time/date patter for the unexpected shutdown. only pattern that the print jobs are running before he unexpected shutdown. hp 4250 pcl6 in particular.
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mgmohiuddin

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disabled logon on the servers to make sure user sessions during printing are not the cause. added the printer to the printer compatibility list so that it is not used and disabled automatic reboot. server does not restart for almost a day. tomorrow i will enable logon's and see if it reboots. any more suggestions
after i disabled automatic reboot, the server dint restart unexpectedly almost for 4 days now. sometimes probled reappears after 10 or 15 days also. and also suggest a utility i can use to restart the citrix servers on a scheduled basis.
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we reinstalled the servers altogether and the issue is solved