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How to change the Outlook rules parameters of a user gone on Holiday?

Hi All,

I have a user who has set up an Outlook Rule several days ago.
She's now out of the office.
Unfortunately, user's rules specified to forward all email received in the INBOX folder to another user mailbox (colleague) in the same service.

Question: I would like to know if there's a way to remove that option, remove the FORWARD TO USER ???
I don't know if user set this as a single rule or added this particular conditions withing an existing rule.

Thanks
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sammy_lion
Asked:
sammy_lion
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3 Solutions
 
Network_Data_SupportCommented:
not unless you can log on as her profile. she should of asked if you could foward her mail along using AD then you could control it
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sammy_lionAuthor Commented:
How could this be through AD? I thought it was throught Exchange Svr 2003?  Thanks
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PeteJThomasCommented:
You get the option to Forward to a particular address in one of the Exchange tabs in AD for that user. Can't remember which one, probably Exchange advanced or something like that.

Open the user object properties and look through the Exchange tabs, you'll see the option in there! :)
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Network_Data_SupportCommented:
exchange general tab and then delerey options
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Network_Data_SupportCommented:
you need to have the exchange system management tools installed on your pc eor do it on the exchange server itself
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Matthew MillersCommented:
If this is a server side rule in her mailbox, then you will need ot create a profile with her mailbox as default and modify the rules/alerts.
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sammy_lionAuthor Commented:
Unfortunately, it's a 'Client-Only'  :-(
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PeteJThomasCommented:
So just to clarify - Why can't you simply log on as this user, open Outlook, and modify the rule?
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sammy_lionAuthor Commented:
I'm looking into what was added above to see how I can STOP this forward emails.
So stupid from this user to have set this by mistake. Now, her colleagues is getting way to much emails.
In the worse case, I'll set a rule in her colleague's inbox to 'auto-trash' all emails received/forwarded to her.

At least, this should help.

I'm also checking how I can better managed Exchange Server to give the users the ability to run their rules on the server instead of locally (Hope it's clear)
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Matthew MillersCommented:
Does anyone in your company have access to open mailboxes on the server?

When users create rules in outlook, the majority of these are fired server side anyway.
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PeteJThomasCommented:
Exactly - I fail to see why logging on as the user and deleting the rule wouldn't solve the problem? :)
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Matthew MillersCommented:
When you say client side...

There are two types of rules which can be created in outlook:
1. Server side - these fire on the server, thus do not require outlook to be running
2. Client side - these fire from outlook, requiring outlook to be running

If the users outlook is closed and the rules are still firing, this means they are server side.

If you have access to open other users mailboxes, create a new MAPI profile and change the rules/alerts for this user.
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sammy_lionAuthor Commented:
300
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sammy_lionAuthor Commented:
Clarification:

1/ In my position, the only solution that worked for me was to actually logged on using the user's email a/c.
I had to also change the user's password in AD.

2/ Yes, the user can ask the Admin to forward his email to somebody else mailbox via:
-> Exchange General -> Delivery Options. Under 'Forwarding address', click on 'Forward to', 'Modify' then add the user here.
* Advantage: at any time the Admin can remove/disable the Forward option on the user's profile in AD ;-)
* Disavantage: cannot add more than one person :( leaving the Outlook Rules the best if more than one person needs to be in the loop while you're away.

Hope this help someone else.

==> PS: IMPORTANT: If this is what you were looking for, please click on the link just there: IS IT WHAT YOU WERE LOOKING FOR? then YES of course !

Thanks a lot guys  ;-p
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sammy_lionAuthor Commented:
Clarification:

1/ In my position, the only solution that worked for me was to actually logged on using the user's email a/c.
I had to also change the user's password in AD.

2/ Yes, the user can ask the Admin to forward his email to somebody else mailbox via:
-> Exchange General -> Delivery Options. Under 'Forwarding address', click on 'Forward to', 'Modify' then add the user here.
* Advantage: at any time the Admin can remove/disable the Forward option on the user's profile in AD ;-)
* Disavantage: cannot add more than one person :( leaving the Outlook Rules the best if more than one person needs to be in the loop while you're away.

Hope this help someone else.

==> PS: IMPORTANT: If this is what you were looking for, please click on the link just there: IS IT WHAT YOU WERE LOOKING FOR? then YES of course !

Thanks a lot guys  ;-p
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sammy_lionAuthor Commented:
This can now be close. (don't delete it  ;D )
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