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Cannot Dismiss reminders in outlook 2007

I have an employee that cannot dismiss reminders from outlook.
The appointments will be past due, he will dismiss all of them, and the same reminders will pop back up again later.
Any Ideas?
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Methodman85
Asked:
Methodman85
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1 Solution
 
sekhar_kiitCommented:
Hi,
Try Start-> Run; outlook.exe /cleanreminders

Regards,
Sekhar
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Methodman85Author Commented:
Will I have to do this every time? Is there a reason why this happened?
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Methodman85Author Commented:
Does cleanreminders only get rid of the reminders that are past due? I obviously don't want to get rid of the upcoming reminders.
Thanks
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sekhar_kiitCommented:
No this will remove only old reminders. Those will not come again. This might be coming up from some old pst or archive folder. If you want, please check for the root of the reminders and delete them.
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Methodman85Author Commented:
These are actually past due reminders from this morning. The appointments were created bhy other people and not the user. Could that have anything to do with it?
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sekhar_kiitCommented:
I am not getting the exact scenario. Are they using the same outlook profile? If this is reoccurring again after running the switch, Outlook update on the system may resolve.
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Methodman85Author Commented:
Sorry, other people are creating the appointments and inviting this user in question as an Attendee.
After the appointment is gone and past, the reminders still pop up.
He also just received a reminder for an upcoming meeting, after clicking dismiss the reminder pops up again instantly. This happened over and over again.

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Methodman85Author Commented:
The user is in a conference call right now. I will try the command, and check for updates after he's done.
I'll keep you posted
Thanks.
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Methodman85Author Commented:
Did the cleanup, Updated Office to SP1. After the restart the same reminders from earlier this morning came right back up, as soon as Outlook was reopened.
Any Ideas?
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sekhar_kiitCommented:
Check deleting the old outlook profile and creating a new one. If the user is directly in the network, remove the "Cached Exchange Mode" option and disable the Offline use. Let me know the status.
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Methodman85Author Commented:
Alright well I was just told by the user that if he opens up the reminder and actually closes it, it dismisses and does not come back. If he just hits dismiss on the reminder window, it always comes back.
Something must of changed as this wasn't happening before
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varickCommented:
Other people are creating the appointments and inviting this user in question as an Attendee.
After the appointment is gone and past, the reminders still pop up.
He also just received a reminder for an upcoming meeting, after clicking dismiss the reminder pops up again instantly. This happened over and over again.

I am having this same issue but the appointment is a reoccurrence and when the user clicks on the actual appt in his calendar it says he doesn't have permission to change it . He cant dismiss it, so it pops up like every 5 mins.

Any suggestions?
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