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Configuration issue with tray settings

Have a networked HP1300 printer. Driver confilicts last week caused the need to change from the standard HP 1300 driver to the HP Universal Print driver found on the internet. The printer has 2 trays - tray 1 - letter, tray 2 - legal. Since the driver change the printer no longer grabs legal paper when required.  Is there something I am missing in order for the proper paper to be pulled. Under Printer properties - Device Settings - Printer Auto Select is set to Letter, Manual feed - letter and Tray 1 and 2 as stated above
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kingsville
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kingsville
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sysreq2000Commented:
We had a similar problem with a 1320, not sure of the cause but the workaround was to add another instance of the printer, name one "letter" and the other "legal", then configure each to only pull from the appropriate tray. Then when printing legal just choose that printer and away you go.
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joedCommented:
Not sure about the 1300 but on other HP models I work on, the paper size and type needs to match the print job.
For example if you send a print job requesting paper letter size  type plain and the printer has the tray set to letter size and type letterhead then the printer will not select that tray. Also if you select tray 2 and it doesn't have the size and type the job request that will create issues as well.
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kingsvilleAuthor Commented:
I understand what you are saying regarding creating 2 separate printers and I suppose as a last resort I can give that a try but i was hoping not to create even more print configurations for users to choose from. The less decisions they have to make the better it is for all of us
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kingsvilleAuthor Commented:
The 2 printer setup will work. WOuld have preferred a solution that corrected the problem rather than go around it. Solution was short lived - the printer hardware itself failed and it will now be removed fromr the network totally.

thanks for the recommendations
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kingsvilleAuthor Commented:
I have resolved the issue by using the HP Universla PCL 6 driver rather than the Universal 5. It appears the 5 driver was conflicting with another installed driver on the network
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