Microsoft Office 11

Word has been crashing repeatedly and I recently received this error twice.  
This is on a completely reformatted HD, running win XP sp2.  Installed Microsoft Office 2003 Pro, with all the updates.
Eventy Type: Error
Event Source: Microsoft 11
Event Category: None
Event ID: 1000
Description:
Faulting Application winword.exe, version 11.0.8169.0, stamp 465f2a40, faulitng module unknown, version 0.0.0.0, stamp 00000000, debud ? 0, fault address 0x02651001.

I've tried the Detect & repair and checking for updates, but nothing has helped so far.  

Any ideas?

Thanks!


el_jefe91101Asked:
Who is Participating?
 
Delphineous SilverwingConnect With a Mentor Good Ol' GeekCommented:
Excel and PowerPoint run without issue?

Check your templates, perhaps the NORMAL.DOT became corrupted.  If you delete it then launch Word, the file will be recreated.
0
 
el_jefe91101Author Commented:
Del,
Just deleted the template.  I'll check it out and see how it goes the next couple of days.

Thanks!
0
 
el_jefe91101Author Commented:
worked well!  thanks!
0
All Courses

From novice to tech pro — start learning today.