Random Emails are being removed from Inbox

Hello all!!
I have an exchange server 2003 and my clients connect with outlook 2003.
One of my users has noticed that he has been missing random emails, by random i mean chronologically.
He claims not to have deleted them.
I check the message tracker in the exchange tools...but i cant find anything that dates back 7-8 months.
I do take frequent backups using symantec-veritas backup exec lld,so i guess when i perform backups the logs are erased for message tracking???

What could be happening here, what can i do to recover these "missing"mails??


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Matthew MillersCommented:
Hello pk24573,

Has he got an archive or something? Run a scan on the machine for PST files.


pk24573Author Commented:
will do, thanks, and i'll get back to you.

if he does have an archive, wouldnt it take all the emails say from march 2007, and just some of them?
Tools->Options->Other->Archive automatically. There you can also see the location of the archive file.
And, yes, it should take all emails from a certain date, not just some of them.
Note that it is possible to have a setting that remove messages permanently.

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