pk24573
asked on
Random Emails are being removed from Inbox
Hello all!!
I have an exchange server 2003 and my clients connect with outlook 2003.
One of my users has noticed that he has been missing random emails, by random i mean chronologically.
He claims not to have deleted them.
I check the message tracker in the exchange tools...but i cant find anything that dates back 7-8 months.
I do take frequent backups using symantec-veritas backup exec lld,so i guess when i perform backups the logs are erased for message tracking???
What could be happening here, what can i do to recover these "missing"mails??
Thanks!!
I have an exchange server 2003 and my clients connect with outlook 2003.
One of my users has noticed that he has been missing random emails, by random i mean chronologically.
He claims not to have deleted them.
I check the message tracker in the exchange tools...but i cant find anything that dates back 7-8 months.
I do take frequent backups using symantec-veritas backup exec lld,so i guess when i perform backups the logs are erased for message tracking???
What could be happening here, what can i do to recover these "missing"mails??
Thanks!!
ASKER
will do, thanks, and i'll get back to you.
if he does have an archive, wouldnt it take all the emails say from march 2007, and just some of them?
if he does have an archive, wouldnt it take all the emails say from march 2007, and just some of them?
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Has he got an archive or something? Run a scan on the machine for PST files.
Regards,
mattee76