Microsoft, Windows, XP

Hello from Trinidad and Tobago

After a complaint of a very slow performing computer, I came across a windows XP computer with a desktop that contains an ever changing picture. I have witnessed a few and the user has reported to me that so far she has seen a picture of three men. a gift box, a close-up of a microphone, a lady, a cartoon picture of earth with a large antenna on the top.

I suspected that all was not kosher and upon checking realized that SP2 had not been installed. I installed Service pack 2, as well as did scans using Symantec Antivirus Corporate Edition v 10.1, Bit Defender Online Scan, Ad-aware 2007, Spybot Search & Destroy (and applied immunizations), and Spyware Doctor. I also installed and applied the immunizations from Spywareblaster.

Each scan by these applications indicated the presence of many virus and spyware, some of them indicating the presence of highly undesirable spyware/adware. i.e. High TAC ratings etc.

I ran each program and applied fixes until they no longer reported any viruses, spyware or adware, however the image is still there.

For some reason I can't use the windows search facility and even downloading Google desktop didn't work since it refuses to open.

Any suggestions before I backup the data and reformat the drive
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Shanmuga SundaramDirector of Software EngineeringCommented:
I too had the same problem due to some reasons my windows search failed. But I remember that after cleaning my windows registry it worked find for me. Also I tried doing some clean to the temporary files and un used files. For cleaning registry I used EUsing Free Registry cleaner. Better you try and find whether this helps.
do a roll back to a previous system restore.  Also, run the antivirus and adaware, etc. again with the network cable plugged out.  Once the system is confirmed clean, try removing the wallpaper again and enable the firewall before connecting it to the network.
Shanmuga SundaramDirector of Software EngineeringCommented:
Try the below given. this is from

Open Explorer and go to the Windows\inf folder. Locate the srchasst.inf file. Right click it and select Install. You'll need your XP CD or the files from the i386 folder. (This fix will require you to have your Win XP CD).

The Windows\inf folder is a hidden folder. You can adjust your Explorer Folder Options (View tab) to Show hidden files and folders. You can also click Start, Run and enter %SystemRoot%\inf to open directly to the inf folder.

Error: "A file that is required to run Search Companion cannot be found. You may need to run setup".

The file that is missing, or corrupt, is one of two. BAR.XSL or BALLOON.XSL (and/or other files in the same folder), depending on your search preferences. These files are both normally located in the Windows\srchasst\mui\0409 folder on your hard drive. These files may be locally cached in the Temporary Internet Files, so this may explain why some users have this problem "intermittently". Re-installing srchasst.inf works here as well.

Error Message: "A File That Is Required to Run Search Companion Cannot Be Found" (Q315330)
Windows XP Search Companion Does Not Work Because of File Corruption (Downloadable Fix)

The problem stems from Search Assistant being unable to connect to This can be caused by proxy servers, firewalls and some "ad blocking" software.

Yellow Triangle with Exclamation Point

Option 1. Depending on your version of TweakUI, run it, go to the Desktop settings and put the check mark back in Search Results.

Option 2. If you don't have TweakUI installed, or this option isn't available in your version, copy and paste the following lines into a Notepad file and save the file with an REG extension. Make sure to add a blank line at the end of the file.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Desktop\NameSpace\
@="Search Results Folder"

Locate the file you just saved and double click it. Answer yes to the import prompt.

Option 3: Apply this edit:

Search Shows Yellow Triangle with ! (Line 75)

To use the VBS File: Download .vbs file and save it to your hard drive (you may want to right click and use Save Target As). Double-click the vbs file. You will be prompted when the script is done.

All other information, customizing and tweaks for Search can be found here:

Troubleshooting Search Issues in Windows XP

Please also visit these sites

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cashutchinsonAuthor Commented:
Thanks a lot,

I got the search working but I dicovered that there were over 10,000 jpegs to search through for the source of those pics and the computer is SO SLOW even after the removal of those viruses/spyware etc. Looks like a reformat on the horizon!

Thanks again
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