EMF Viewer pops up instead of printing within Citrix.

We've got a client running Citrix Metaframe 4.0 with 1 published application (MAS90).  When they print to their auto-created printer it pops up the EMF viewer and never prints.  They have no problem printing to the printer outside of Citrix.  I've fixed the problem once by recreating another user's local profile on their machine, but when attempting the same thing on another user's computer it didn't fix it.  Any ideas on what causes this?  Let me know if you need more info.

Thanks.
swlexpertAsked:
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oBdACommented:
If you're using ACCP and the EMF viewer pops up, you're using the UPD3 printer driver.
It should be possible to print directly from the EMF viewer using the printer button in the top left corner.
To disable the preview, the user needs to open the properties of the ACCP printer in the terminal session (the one with the colorful arrows; do NOT click the "Local Settings" button), and uncheck the "Preview on client" box (which by default isn't set, so the user must have enabled this himself).
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swlexpertAuthor Commented:
Thanks for the input oBdA.  I think that's probably it.  I'll have to wait until tomorrow to test it on the client's machine, but I believe that's the problem.  I'll let you know what happens.

Thanks!
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swlexpertAuthor Commented:
Turns out the print driver was the issue.  I setup a print policy to force it to use the Citrix Universal driver and that fixed it.  Thanks for the input.
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