We have performed the following steps to allow user A the ability to receive popup notifications via Groupwise Notify when a new email message comes into user B's Groupwise account:
Notify must be running for you to receive notification of alarms, incoming items, or a change in status of outgoing items.--We did this.
You can receive notification for another GroupWise® user only if he or she has given you appropriate Proxy rights in his or her Access List, and if you have added that users name to your Proxy List in GroupWise.--We did this.
In the Main Window, click Tools > Options.
Double-click Security > click the Notify tab.
Type the name of a user for whom you proxy.
Click Add User.
Select the user, then make sure Subscribe to Notification and Subscribe to Alarms are selected.
Click OK.--We did these.
When a new message comes into user B's account, user A gets no popup. However, user A does get a popup for his own mail, and we have even tried creating a shared folder in user B's account for user A, while setting user A's Notify to monitor that shared folder, in addition to user A's Mailbox. Still no go. Both users are in the same Post Office. Any other ideas or suggestions would be very appreciated.