How do I turn on/activate the Message Queuing services?

I am trialing a program that wireless syncs my Blackberry with my Act! 2008 - Handheld Contact.  The installation of the desktop side of the program continues to fail, with an error message that says that Message Queuing Services in not installed.  I have worked through the problem with the tech support of Handheld Contact.  They could not get the MSMQ to install through the Windows Components.  Can anyone suggest a reason why it will not allow me to configure this feature?  I should have full administrative privileges on this computer.  (But, I never seem to know with Vista, what privileges I am working with.)
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

MSMQ is pre-installed on all versions of vista.... so all you're supposed to do is "enable" it via the control panels Programs and Features/"Turn Windows features on or off" screen

What kind of message (or event log entries) do you get when you attempt to enable it?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
mmontonaraAuthor Commented:
When I turn the feature on, I get the following error "An error has occurred.  Not all of the features were successfully changed."  I've attached a txt file with some of the most recent Administrative Events Error messages.  I don't know if this will info will help you figure out what is happening/or not happening.

This is one of the error message as a sample
Log Name:      System
Source:        Microsoft-Windows-Servicing
Date:          2/6/2008 4:04:55 PM
Event ID:      4375
Task Category: None
Level:         Error
Keywords:      Classic
User:          GATEWAY\Owner
Computer:      Gateway
Windows Servicing failed to complete the process of setting package KB938979_2 (Update) into Installed(Installed) state
Event Xml:
<Event xmlns="">
    <Provider Name="Microsoft-Windows-Servicing" Guid="{bd12f3b8-fc40-4a61-a307-b7a013a069c1}" EventSourceName="Microsoft-Windows-Servicing" />
    <EventID Qualifiers="49152">4375</EventID>
    <TimeCreated SystemTime="2008-02-06T21:04:55.000Z" />
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Security UserID="S-1-5-21-385915408-1908491215-2093956116-1006" />
    <CbsPackageChangeState xmlns="">
I found this post on Microsoft forums that's related to the issue you're experiencing:  About 1/3 down the page, a Microsoft tech offers a few troubleshooting steps that may be helpful.
Cloud Class® Course: Microsoft Windows 7 Basic

This introductory course to Windows 7 environment will teach you about working with the Windows operating system. You will learn about basic functions including start menu; the desktop; managing files, folders, and libraries.

Well, as I'm sure you've noticed, the problem is with the Windows Installer...   I've heard of cases where the Installer gets "stuck", and will mess up a lot of things (like changing windows configurations).

I did a quick google search and there doesn't appear to be any magic bullet to solve the problem.   I suggest you just slug thru all of the suggestions you find on the internet and hope that it fixes it.

mmontonaraAuthor Commented:
Thanks for the input.  I haven't found any of the web solutions to work for me though.  
... I was afraid of that
When I ran a few searches for solutions to your problem it was definitely slim pickings.  Short of a call to Microsoft support, it's slim pickings.
We use a "4 hour rule".... if we can't fix it within a half a day, we save the users files and re-image the PC.    That's probably not much of a consolation to you, since reloading the OS and all of your apps would probably take a better part of day.
mmontonaraAuthor Commented:
Thanks for all of the feedback.  I think that I will have to find a quiet weekend, when I can reformat the desktop.  I just can't afford to be down for a day during the week.  And this problem is not related to a critical app.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.