"A disk read error occured Press Ctrl + Alt + Del to restart" I only did a copy of the HD with ghost...

Posted on 2008-02-06
Medium Priority
Last Modified: 2013-12-02

I was doing an entire copy of an old HD to a brand new HD, with more capacity and faster. I used Norton Ghost 10.0, followed all the instructions, did everything ok, after I finished with the copy I turned off the PC, and then I removed the old HD, then I changed the jumper, of the new HD to master, I put it on and everything was good, it was working very well, like the old one but with more storage.

My problem starts when I decided to format this new HD, because I was just doing a test, you know for get familiarized with the product and all, so now I can do a HD copy without problems and can set it up fast.
I formatted the new HD, I removed it, and then I plugged the old HD back in the PC as a master, thinking that everything was good, because it's suppose that nothing happens for only do a copy or something like a clone of the HD... After I set it up, I turned it on, the bios came up, everything fine, then the screen turned black and I got that famous phrase... "A disk error occured,   Press Ctrl + Alt + Del to restart".
I checked everything, the cables the settings, the HD with the Maxtor software, there's nothing bad with the old HD."
I set it on another computer as a slave, to check if I can see the partitions because there were 2 partitions on it, 1 with the operating system and the other with important data. In the partition #1, where the OS files needs to be, I have not access, it says that it's not formatted, while in partition#2 I can see everything there.
I downloaded ADRC Data Recovery Express, to check if I was able to at least see, the drive C: on it, and yes I can see all the files there, everything is there and active, only a few files are with Deleted Status.

After the search for all the files, I found that a lot of files where deleted when I was doing the "Copy my Hard Drive" of Norton ghost 10.0. I also found that bootex.log was deleted.

My question is can I, with a recovery tool, get my HD as it was, because this computer is not mine, and I don't have any of it drivers, and for me is a must to get that pc up, I would appreciate any suggestion, because I think that it have solution, but I'm scared to do a format to the entire partition and loose all the drivers, for the video card, for the sound card, for everything. The computer is a desktop Sony Vaio so I don't know if they are like dell, that they have a Cd with all the drivers they use, for everything.

I really need advices and a bit of help...

Copeco User
Question by:capeco
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LVL 63

Accepted Solution

SysExpert earned 2000 total points
ID: 20853527
1) see if there is a recovery partition on the drive.

2) See if you can download all the VAIO drivers from the SoNY site.

3) I would see if you can recover either the new hard drive, or the old one OS parition using some of the following tools.

From  war1
1. Data Recovery: GetDataBack is good at recover data from formated drive.

PC Inspector            http://www.pcinspector.de/file_recovery/UK/welcome.htm
Restoration                  http://www.snapfiles.com/get/restoration.html              
Active Undelete            http://www.snapfiles.com/get/activeundelete.html
Flash Recovery            http://www.snapfiles.com/get/smartrecoverontracky.html
TestDisk & utilities      http://www.cgsecurity.org

GetDataBack                  http://www.runtime.org/      
FreeUndelete            http://officerecovery.com/freeundelete/index.htm
Recovery My Files            http://www.recovermyfiles.com/
Stellar                  http://www.stellarinfo.com/            
Restorer 2000            http://www.bitmart.net/
Ontrack                  http://www.ontrack.com/
Easy Recovery            http://www.ontrack.com/easyrecoveryprofessional/
Zero Assumption            http://www.z-a-recovery.com/setup.exe
2. You may need to unhide hidden files to see them. Open Windows Explorer folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

3. You may need to take ownsership of folders and files to access them.

Or optionally, send the drive out to be repaired by an expert.

http://www.datasavers.com/  restore data on drives in a Lab.

I hope this helps !

Author Comment

ID: 20874491
Hello and thank you for the answer...

I had not been able to solve this problem, the partition still unreachable, and can't be opened, but I was able to use somes of the softwares listed here, and they work fine, but the data is not recovered 100%. I finally found the drivers for this pc at the sony site, after a long conversation with the sony personal assistance, Thank you for the solutions, and may God bless you.

Capeco User.

Author Comment

ID: 20874505
In the couple next days I will be downloading, and formating the old drive, and setting everything as it used to be. cya later...

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