Windows 2000 Terminal Server - Can't access local drives in TS sessions

I recently inherited a Terminal Server issue on a windows 2000 server.

We have a financial application that runs in application mode on our terminal server box. Users are able to print to their local printers , however there is a need to save printed material to a PDF using a PDF writer.  A PDF writer is installed on TS box.

We are now finding we cannot access local drives to save the PDF, even when checking the access local drives when connecting.

Furthermore ,we have also mapped network drives on the TS server itself and find we  still  cannot save files.

Are there any known issues with TS on windows 2000 server that might explain what I am seeing?  
dvs_markAsked:
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bhnmiCommented:
Might want to check the GPO to see what restrictions are on the server.
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dvs_markAuthor Commented:
To my knowledge there are NO GPOs in place  as everyone is logging in locally rather than the domain  

I will check though
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bhnmiCommented:
local polices then.
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dvs_markAuthor Commented:
Nope . there are neither in place
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RubenvdLindenCommented:
Although the RDP client states otherwise, by default Windows 2000 Terminal Server does not support local drives.
Windows 2003 Terminal Server and Citrix do support local drives by default.

However, there is a workaround for Windows 2000 called 'Drive Share'. You need to install a component to both the server and the client.

You can find the knowledgebase article here: http://support.microsoft.com/kb/321711/
The software can be found here: http://support.microsoft.com/kb/927229
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RubenvdLindenCommented:
For your convenience, I have a direct link to the Drive Share software: http://download.microsoft.com/download/win2000platform/drmapsrv/1.0/nt5/en-us/drmapsrv_hotfix.exe
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dvs_markAuthor Commented:
Thanks for the links Ruben,

However when installing the linked hot fix you sent me on both the server and client PC , it still no longer works gives me local drive access

I haven't rebooted either the server or my local PC , but with your experience with the application should I have to?

 
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RubenvdLindenCommented:
I used this tool in 2002 and it worked great ... however it seems that Microsoft no longer supports it and it also won't work with the Remote Desktop software in Windows XP. The file offered on the Microsoft site is not the complete package (as I thought), but a hotfix for users that had the original package.

You might try TSDropCopy (http://www.analogx.com/CONTENTS/download/system/tsdc.htm) as an alternative, although I'm not completely sure if it will fit your needs with the PDF writer.

Have you tried to create a share on the local workstation and map this share from the server? This also worked for me. I only used DriveShare later because it does the mapping automatically.

I hope this helps!
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dvs_markAuthor Commented:
we are setting up drive mapping as a solution

I've looked at TSDropCopy, but it isn't the best solution
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