WSUS3 broken due to deleted folder in IIS

Posted on 2008-02-07
Medium Priority
Last Modified: 2008-02-20

Apparently I need to reinstall WSUS3 because I get the 'Connection Error' from the management console.  The problem is due to the erasal of a folder in IIS'  because we thought they were related to WSUS2 from which we upgraded some weeks ago.

If I reinstall WSUS3 will it still keep all our computer groups and settings?  How can we make sure of that despite that we now cannot connect with the admin snapin to backup?

The wsus3 engine seems to run fine as we get the status email messages ok, is there a way to have the deleted IIS folders recreated or a wizard to make sure all IIS WSUS settings and properties are ok?

Thanks a lot for help on this issue

Question by:geir056
  • 2

Expert Comment

ID: 20839600
if the \Program Files\Update Services folder is still intact (it should be), you should be able to manually 'rebuild' the WSUS virtual server. It should have the following resources:

Virtual Directories:

Selfupdate - target pathname: \Program Files\Update Services\Selfupdate

Content - target pathname: \WSUS\WSUSContent

if you installed the content on a non-default location, or \Program Files\Update Services\WSUSContent

if you allowed the content to be installed in the default location.

Application Directories: all target pathnames are subdirs of

\Program Files\Update Services\Webservices except WSUSAdmin

ClientWebService - clientwebservice

DssAuthWebService - dssauthwebservice

ReportingWebService - reportingwebservice

ServerSyncWebService - serversyncwebservice

SimpleAuthWebService - simpleauthwebservice

WSUSAdmin - \Program Files\Update Services\administration

And the home directory of the virtual server should point to:

\Program Files\Update Services\Webservices\root

The permissions for these resources is documented at


Accepted Solution

rehanahmeds earned 1000 total points
ID: 20839602

Another option is to "uninstall" WSUS, but use the uninstall options to retain the database, logs, and content store. Then simply "reinstall" WSUS. This might actually be faster and easier than trying to manually rebuild the whole virtual server configuration.

Author Comment

ID: 20839777
I did the uninstall option.  Before I posted the question I tried to run a normal wsus3 installation hoping that there was a 'repair' option.  However it just insisted to erase the existing installation first, warning me that the database also would be erased.  Hence I just quit that.

I wasn't aware that the control panel uninstall had options aboiut leaving all data in place.

Well it all went fine and now I'm up and running again.

Thanks a lot!


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