Re-installed XP Pro and am missing a driver

I just formatted my hard drive and installed XP Pro.  It is a different copy then the media edition that it came with.  I re-installed the drivers off the recovery disks, and I have no sound.  When I search my disk for the driver it doesn't find anything.  And in the device manager, it says PCI Device and the details that it gives are:  
Device Instance Id: PCI\VEN_8086&DEV_27D8&SUBSYS_2A23103C&REV_01\3&2411E6FE0&D8
Hardware Ids: PCI\VEN_8086&DEV_27D8&SUBSYS_2A23103C&REV_01
PCI\VEN_8086&DEV_27D8&SUBSYS_2A23103C
PCI\VEN_8086&DEV_27D8&CC_040300
PCI\VEN_8086&DEV_27D8&CC_0403
Manufacturer: Unknown
Location: PCI bus 0, device 27, function 0,
Device Status: The drivers for this device are not installed. (Code 28)

I am so frustrated.  I am a student and I NEED sound for online lectures.  I've tried everything that I know how to do.  Hopefully someone can give me an answer.
zoapoaAsked:
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houssam_balloutCommented:
go to device manager un-install sound
then try to search for drivers from the CD or by using the Internet
also, update your chipset and your BIOS
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LotokCommented:
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Mark BradyPrincipal Data EngineerCommented:
Try to find out exactly what sound card is installed on your system.  Then search the web for the latest driver[s].  Download them then delete all drivers under your current soundcard device.  Do NOT REBOOT yet.  Run the driver program so it installs the driver then reboot.  Windows should find the new device and you should point it to your new software.

Hope this helps

Cheers
Elvin
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KREDIERSCommented:
Hello,

You first need to install the HDAUDIO bus driver.
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33867.exe
Then your real soundcard device will popup.
Then you will be able to use your downloaded audio driver to install your soundcard.
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zoapoaAuthor Commented:
When I go under where it says Sounds and Audio Devices it says that there is no audio device and all of the options are greyed out.  I don't see a way to uninstall sound.  There are seven different things listed in the device manager under Sound, video, and game controllers.  Do I need to uninstall them all?  How do I update the chipset and BIOS?
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LotokCommented:
go to the link i posted above and download the exe. When you run it, usually they unzip to the location c:\swsetup\driverID\

Go there and you will see the files, there will be a setup exe file in there. Run that.

should sort it.
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zoapoaAuthor Commented:
Thank You Soooo Much!  
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Gary CaseRetiredCommented:
You don't need to update your BIOS (it was working fine with XP MCE, it will work fine with any other version of XP).

You MAY need chipset drivers ... but I doubt it.  A recent XP SP2 CD (Assuming you're using an SP2 CD) "knows" about a large # of chipsets => and almost certainly the Intel 945G and ICH7 on your motherboard.

But to confirm that your only issue is sound, post a picture of Device Manager =>  (a)  Go to Device Manager (expand the window so there are no scroll bars if needed);  (b) Press Alt-PrtScrn;  (c)  Load Paint [in the Accessories folder];  (d) Paste the clipboard to Paint [Edit - Paste];  (e)  Save the result as a JPEG [File - SaveAs ... change the type to JPEG and call it whatever you want];  and finally, post a note here using the "Attach File" option with the file you just saved.

... from your Device Manager we can easily confirm exactly what drivers you still need (I suspect the sound driver is all that's required).

I'll attach a copy of Device Manager as an example ...


DevMgr-Sample.JPG
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