honochickd
asked on
no icons on destop after logon
I am the computer teacher at a small high school.. Recently we had a problem with our network where the computers slowed to a crawl.. It turned out to be a symantec issue where some computers didnt recieve the updated version.. Now that that is resolved we are experiencing a blank desktop when the students log on.. They have to CTL ALT DELETE to log off.. once they log back on they get the desktop.. Any thoughts? Unfortunately because it is a small school the applications teacher gets to troubleshoot!! Thanks ps we are windows XP pro and server 2003
When you first logon and it's all blank, do you have a Taskbar/Start button etc? Or is the screen totally blank other than your background?
If it's totally blank, press Ctrl+Alt+Delete and see if Explorer.exe is in your process list... Let me know!
If it's totally blank, press Ctrl+Alt+Delete and see if Explorer.exe is in your process list... Let me know!
If explorer.exe isnt there, file--> new process/task --> type explorer.exe and press ok.
If may be that the users profile is corrupt. Look at c:\documents and settings\ are there extra user names with appending charatcers such as yourmname.0 or workgroup.yourname?
If so they are the old profiles, if you go into an old profile there is a desktop folder and the icons would be in there. You can copy them over to the path c:\documents and settings\username\desktop\
If may be that the users profile is corrupt. Look at c:\documents and settings\ are there extra user names with appending charatcers such as yourmname.0 or workgroup.yourname?
If so they are the old profiles, if you go into an old profile there is a desktop folder and the icons would be in there. You can copy them over to the path c:\documents and settings\username\desktop\
ASKER
to PETEJTHOMAS... I'm not sure if this is where I send the reply to your comment
there is only a blank screen no task bar, ect... there is no .explore in the task manager and when the student logs off then back on they have the icons and explorer
there is only a blank screen no task bar, ect... there is no .explore in the task manager and when the student logs off then back on they have the icons and explorer
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ASKER
thanks so much.. It took awhile because we had a few snowdays in between!! it is up and running now. thanks again. ps i hope I distributed points fairly
Many thanks, but in truth, I did nothing worthy of the points! You don't need to assign points for people randomly adding comments, unless they actually help lead to the solution.
Don't get me wrong, i'm not complaining, just pointing it out! :) If Lotok has any objections then by all means request for the points given to me to be transferred to him instead! :)
Thanks again,
Don't get me wrong, i'm not complaining, just pointing it out! :) If Lotok has any objections then by all means request for the points given to me to be transferred to him instead! :)
Thanks again,
I have no prob. Glad you got it working.
ASKER