Hi all,

We have a T1 line from primus Canada, we are seeing sever speed issues, latency, we are using a sico 1841 supplied by Primus and we have a CISCO PIX firewall.

Now, how can I check that the T1 Line is a real T1 line and not a PPPOE or a ADSL or IDSL line or for that matter anything but T1.

Secondly, how can we check for speed issues if it is a T1 line.

We were in fact planning to change the router itslef to our own , coz we want to know how this could speed up, PRIMUS is not at all cooperative in this regard, they are trying to delay this as much as possible. They even commented, they have to authenticate the T1 with a radius server, which in my mind brings doubt of whether is this realluy a T1

please suggest, any help would be highly appreciated.
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Best tool out there is dslreports.com.

rexyphilipsAuthor Commented:
dslreport would say the speed, but that wouldnt tell me what kind of line it would be, would it?, I might be worng
Robert Sutton JrSenior Network ManagerCommented:
Do you or anyone else have access to a TBERD test set? See if anyone from your local telco or within your company has access to that type of test equipment...? If so, then you can disconnect the T1 from you router and directly into that test set to see what you are getting.... IE: Formatting, frequency, line coding, etc..... This should be a good indicator to what type of service you are receiving..... Let us know.  Another way to check is to look at the type of WIC card they have installed into the current router? Although, that may not show you everything.... Even if its a partial T1 (Or fractional T1- Frame-Relay) just looking at the WIC may not divulge all the info you need. You will receive the same frequency as a FULL T1, but you wont be able to see the config in the router showing the channel breakdown and or the DLCIs associated with your fractional T service.

Hope this helps.

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Which local telco company installed the T1, I would tell them your issues and see if they can give you more information about the line and also maybe they can come out to do testing.  TBERD is a pretty expensive piece of equipment, but will do the job as well.  Problem is usually only telco companies have them.
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