Gateway laptop running Vista Home Premium. No updates have ever been installed. I launch the update program and receive an error. "Windows could not search for new updates. Error(s) found: Code 8024001B. And a TRY AGAIN button. Searching for that error states that there are updates that are in the process of being installed. If I click the Windows button (start button) the SHUTDOWN icon has the icon representing an update that needs a restart to finish installing. I can shut down or restart yet everything is the same when I get back on the computer. Any ideas why I can't install Windows Updates?