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mrobinson674

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Receiving this error in OWA

We have one user reporting the following error in OWA when attempting to compose a new message:

Web Page

Line 196

Char: 1

Error: 'tbContentElement.DOM' is null

Haven't been able to find much information regarding this. Others in the same office are accessing OWA in the same manner, IE7 and Windows XP. OWA is currently set up in an EXchange 2003 environment.
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pcandler
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mrobinson674

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I have read those and at first thought that could possibly be the solution, but then I questioned it since we have other end users in that same office accessing OWA just fine with XP and IE7. This seems to be an isolated case.
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pcandler
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Does the user have any IE7 add-ons that other users don't have installed?
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mrobinson674

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Good question. I will check on that. Its an odd situation, this office is on our email system but they maintain their own network domain, pc builds, etc. They only access our email system via OWA.
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mrobinson674

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Since the response back from them was that all users except one are having the issue it appears as though in this case it may be the worstation patch that this particular machine needs. If it were the Exchange server hotfix I would expect all users on running IE7 to be having the problem.

Thanks for your assistance!