"Access Denied" when restoring a specific mailbox from BackupExec 11d to Exchagne 2003

I am attempting to restore a specific users mailbox from backup.  The user does not exist in AD/Exchange.  I have the job set to create the user.  When I run the job it creates the user and puts mail in their box (I can see it through OWA).  About about 50% of their mailbox is restored the job stops with "Access Denied" and then the mail disappears!

I am connecting using my personal domain account in the target domain.  If it matters, the BE server is in a different domain (no trust - old left-over before combining data centers).  But clearly I have permissions if BE is actually creating a domain account and starting to put mail in the user's mailbox!
LVL 14
arrkerr1024Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

gambit_642Commented:
I believe you need to be logged in at an administrative level, and the Backup Exec service account also needs full rights on the mailbox.
0
arrkerr1024Author Commented:
I am logged in to the box as a domain admin.  The BE service is running under another account w/admin rights.  However, the JOB is specified to connect to exchange using a domain admin account in THAT domain.

Using the account that the job is using to authenticate to the exchange box I can log in over OWA, create domain account, etc... so it does have admin rights, and it can see and mess with mailboxes, but it could still be some permission I need to change... no idea what though.

I wish that there was some way to just get a PST out of BE... doesn't seem to be though.
0
greenanrCommented:
Hi there,

I am having the same problem with the same setup. Did you find a workaround for this?

Thanks

Richard
0
arrkerr1024Author Commented:
Never did figure this out, just gave up.  Lost some major credibility for our backup/dr though.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.