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How to retrieve emails from other users inbox

I am the mail/network administrator and have been asked by an employee's supervisor to retrieve all emails sent and received by an employee on a specific date.  She would like this done without his/her knowledge so I am looking for a way to do this without changing the users password and logging into his/her email account.  how can I fulfill this request.  Also, will I be able to retrieve deleted emails.  
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villagebank
Asked:
villagebank
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1 Solution
 
jderaCommented:
Log onto the person's account by adding his/her mailbox to your profile in Outlook. (if you are the admin for Exchange).  You can then search all mail in the user's inbox, etc... for a date, export all e-mails to a PST and then you can re-import them into a personal folder under the supervisor's Outlook.  Another method, but it has to be setup prior is to use the search feature built in the Exchange server.
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mass2612Commented:
Hi,

You would normally need to grant yourself full mailbox access to the mailbox first before you can add it to your Outlook profile and open it.

How do I grant the administrator(s) (or any other user) full mailbox right on Exchange 2000/2003 mailboxes
http://www.petri.co.il/grant_full_mailbox_rights_on_exchange_2000_2003.htm

You should check with your legal dept to see if this is legal. Just becuase someone asks for this does not mean that its legal to do it.

You will then need to add it as an additional mailbox as jdera said.
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jderaCommented:
They mentioned in original posting they were the administrator.  HR could be advised, but I think you are going over board with legal.  By the way, it is legal.  Plenty of case law to back that up.  Plus I can almost guarantee any company with over 5 employees has a company handbook, that says we can check your e-mail anytime we want and expect that we will.
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mass2612Commented:
IMO better to cover youself. I've heard of issues where admins have been dragged into court over such things I guess it depends on where your server is based.
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villagebankAuthor Commented:
I still do not have the solution i am looking for, and there may not be one.  I know that i can give myself access by adding the admin to his mailbox.  however, this does not provide me a complete level of access to sent or deleted items.  so far the only way i know to do this is to change the logon password and access email via some client app.  I am really looking for a way to access the mailbox from the server's store so that i can do indepth analysis on a specific date or thread.

I am not concerned about legality of this since all employees sign a computer usage statement stating that emails are company property and that the company may review all emails at any time.  
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jderaCommented:
Did you look into the search feature on the Exchange server that I mentioned?  The method that was mentioned will give you full access to deleted items and sent item, if they are still in the deleted items folder.  You can also restore their individual mailbox as a pst and look at it that way.  Realize that if it deleted completely, there is only so much you can do.  Depending on how long ago the date you are looking for is, if you are worried about missing deleted items, you can restore them using the following method, if you have it set.

http://www.computerperformance.co.uk/exchange2003/exchange2003_recovery_deleted_item.htm
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mass2612Commented:
There is no way to access the mails from the store itself. If you want to access the data on the current version of the mailbox the eaisest way is to add full access as already mentioned. If you are looking for older data you really need to restore a backup of the data to a recovery storage group and then export the data to PST via exmerge as already mentioned also.
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