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"Applying computer settings" lag

When a user turns on her computer it will come up with the windows xp screen and then it applies Network connections but when it starts to apply computer settings it will just sit there for 20 minutes.  after about 20 minutes it will bring up the login screen.  the user logs in and everything is fine.  there are no error messages.  the user is on a domain that is run by a Small Business Server.  there are about 15 other users and no one else is experiencing this problem.  
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ndaco
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ndaco
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1 Solution
 
Michael WorshamInfrastructure / Solutions ArchitectCommented:
If this the first time the user is setting up his/her PC just after a fresh install, first time logging into the PC on the network or just had an update pushed from the SBS server, this happens a lot.

One thing you can look at is to make sure the DNS for the PC is pointed to the SBS server and not elsewhere. Also make sure that NetBIOS is enabled on the server's and workstation's NIC.

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ndacoAuthor Commented:
Hello,

i thought it could be the DNS too but wouldn't that affect all the users.  this has just recently started happening.  she has been using the computer for about a year and half and it started happening about 2 weeks ago.  
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Michael WorshamInfrastructure / Solutions ArchitectCommented:
A couple of follow-up questions then...

1) Have any new patches just been pushed/installed on it lately?
2) Is the PC still running IE6 or upgraded to IE7?
3) Any warning/error messages showing up on the affected PC's EventLog?

Also, please cut/paste an 'ipconfig /all' from the SBS server and the affected PC here so we can look over it in-depth.
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ndacoAuthor Commented:
i attached the ipconfig info.  she is using IE7 with all the updates.  the latest windows updates were the last thing installed.  
server-ip.gif
sheryl-ip.gif
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Michael WorshamInfrastructure / Solutions ArchitectCommented:
1) What is handling the DHCP IP addresses -- SBS or a router?
2) Is this SBS server running ISA? Does it have one or two NICs?
3) Do you have enough SBS server CALs installed?

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ndacoAuthor Commented:
the SBS is handling the Dhcp addresses.
the SBS is not running ISA.  it has one nic.
we enough SBS CALS.
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Michael WorshamInfrastructure / Solutions ArchitectCommented:
If all else fails, you might just need to delete the computer from the SBS server domain stack then have the PC user try again with the http://servername/connectcomputer to re-setup the PC back on the SBS domain and network environment.


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ndacoAuthor Commented:
I will give that a try and let you know.

thank you for all the help
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ndacoAuthor Commented:
I had this happen once.  In my case it was a DNS problem.  Need to make sure if you are running your own DNS that the machine points to the server for its DNS settings.  Also, there isn't a giant file on her desktop or her profile isn't extremely large from some reason is it?
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servicekingCommented:
I was able to fix the problem that was a similar issue..... it was a problem with Kerberos we found the same KB (http://support.microsoft.com/?id=244474) I applied the fix to a computer it worked fine
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