phototropic
asked on
Locked out of Vista Home Premium
Customer's pc has 4 User accounts: one Admin and three Standard. The Standard accounts are fine, but if you try to log on to the User account with Administrator status, you get "Welcome" and then this:
"The User Profile Service service failed the logon. User profile cannot be loaded. "
Consequently, nothing works. If you try to open, say, Device Manager in one of the Standard accounts, you get "...Windows needs your permission to continue" and a request for a password. Entering the password for the User account with Admin status gives the following:
"This file does not have a program associated with it for performing this action..."
If you try to enable Norton, for example, it asks for the password and then gives "...You need to be an Administrator to perform this action."
Format/reinstall is not an option.
Any ideas?
"The User Profile Service service failed the logon. User profile cannot be loaded. "
Consequently, nothing works. If you try to open, say, Device Manager in one of the Standard accounts, you get "...Windows needs your permission to continue" and a request for a password. Entering the password for the User account with Admin status gives the following:
"This file does not have a program associated with it for performing this action..."
If you try to enable Norton, for example, it asks for the password and then gives "...You need to be an Administrator to perform this action."
Format/reinstall is not an option.
Any ideas?
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Note that your long S keys will have different numbers than mine, but about the same length. These "SID's" are randomly generated to be unique for every machine during OS install.
ASKER
Thanks for the quick response. I did as you suggested, and rebooted. I could then log on, but just got a blank screen. I launched msconfig from Task Manager, disabled all startups and non-Ms services, and then rebooted. The account is now back up and running.
Any idea what could have caused this?
Any idea what could have caused this?
Yea, MS programming. Its a common issue. How do you think I remembered such an elaborate solution?
ASKER
OK. So add that to the loooooong list of Vista bugs.
Thanks for the help in resolving this issue.
Thanks for the help in resolving this issue.