Volume Shadow Service Problems

Posted on 2008-02-07
Medium Priority
Last Modified: 2008-03-11
Volume Shadow Copy Service error: Error calling a routine on the Shadow Copy Provider {21b20c0e-6ea5-4ee2-9358-b9d985c94a98}. Routine details Cannot ask provider {21b20c0e-6ea5-4ee2-9358-b9d985c94a98} if volume is snapshotted. [0x80004005] [hr = 0x80004005].

The above is the message i am getting in my event viewer.  

Running Windows Server 2003 Standard Edition SP2.

If you need any additional information, please let me know.
Question by:jcullins
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LVL 23

Expert Comment

ID: 20852687
Try disabling shadow copies on the drives, then stop the VSS service.  Then set the VSS service to automatic instead of manual and restart it.  Finally re-enable shadow copies on the drives.

Author Comment

ID: 20860100

How do i disable shadow copies on the drives?  I know how to set the service to automatic instead of manual, and i believe manual is what it is set to now. I will have to double check that.

LVL 23

Accepted Solution

TheCleaner earned 2000 total points
ID: 20866941
By default it will be manual.  I've heard of people's problems clearing up after changing to automatic...not even sure why.

To disable them, right click on the drive in Explorer, properties, Shadow Copies, Disable.  Then to re-enable same steps but choose enable.

Author Comment

ID: 20998905
ok, i will be on-site tomorrow to give this a try.  I will let you know what i get from there.

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