Experts! I have a client who's XP Home pc can't access the internet or obtain an IP Address. I would really like to not have to rebuild this as they don't have the cd's it came with. I tried replacing the NIC with no success. I checked the event viewer and found numerous services that depend on the TCP/IP protocol failing. I followed the MS document on repairing/reinstalling the protocol but it hasn't worked. I also tried a couple of other suggestions all with the same results.
I ran AVG FE 7.5 on the pc along with SuperAntiSpyware and found no infections. The only thing odd being reported by AVG is that the shell32.dll was "changed". Any ideas?