Hi Guys, I have a Hewlett Packard Dat 72i tape drive. It was working fine untill recently when it just started ejecting tapes, at random points in the backup process.
I thought it may be the tapes because after cleaning the drive a few times I found the problem was still there. I spoke to HP and they advised me to upgrade the firmware on the drive. I did this using their software but the drives was still ejecting tapes.
I called them back and they swapped the drive for a new one. I installed this and the backup are are still not completing. The jobs either do not start because the tape has been ejected or it fails part way through because the tape ejects in the middle of a job.
I am confused as to what to do next, and we have not had a full backup now for two weeks.
Can someone help.