CMS connection error

Hi, When I try to log onto the Enterprise server from within Crystal Reports on my local machine, I get the error message above. How do I resolve this?

Thanks,

Penny
CMS-error.doc
BWA ITAsked:
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wykabryanCommented:
Can you connect with any other report?  If not you may need to stop and restart the CMC on the BO server.
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BWA ITAuthor Commented:
No, I am unable to connect with any report.......
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BWA ITAuthor Commented:
Restarting the CMS seems to have sorted it this time - do you know why it happens?
Thanks!
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wykabryanCommented:
It was unknow to BOE when I went through this issue.  The CMC looks like it is still running but in fact it has stopped.  In some cases, it is cause by a database disconnect. Usually the dba do a database restore or backup and it plays with the cmc.  Other times it just becomes unstable.  
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BWA ITAuthor Commented:
Thank-you! I will see how I get on restarting the CMS going forward - thanks for your help!
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BWA ITAuthor Commented:
Very helpful - thank-you!
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vasureddymCommented:
Hi,
both are speaking of two different thing (CMC and CMS) . are both same?
Thanks
vasu
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wykabryanCommented:
The CMS is a service of the CMC.  I tend to use them interchangable because without the CMS you have no environment.  it is the parent that allows the system to work.
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