Network Connections is empty. ipconfig returns ONLY "windows IP configuration" then empty command line
Posted on 2008-02-07
Computer was working fine except that Symantec wouldn't update. Removed Symantec Client Protection. Computer still working. Downloaded new version of Symantec. Rebooted. Computer still working. Opened Symantec Antivirus 2008 (no firewall crap just plain Antivirus). Lost connectivity. I am performing all of this from 300 miles from the computer. Person on the other end uninstalled Symanec and rebooted. Still no connectivity. Performed System Restore to this morning when system was working. Computer only boots to a blank blue screen after log in. I could connect but I also saw blank screen. Reboot didn't help so reversed the System Restore and back to no connectivity. Still reports that the Network Connections window is EMPTY. No connections show up. NICs appear properly installed in Device Manager. IPCONFIG returns "Windows IP Configuration" and a blank command line.
Tried a couple other restore points to no avail. Tried solutions on this site such as resetting TCP/IP and Winsock.
Checked that Network Connections Service is started.