[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 786
  • Last Modified:

Unable to use USB or PS/2 keyboard & mouse on Windows Vista bootup

I accidently installed a driver that was incompatable with Windows Vista.  Although I'm able to use a keyboard in the BIOS, when Windows starts loading, my keyboard is no longer responding, neither is my mouse.

I have tried going into Safe Mode but the problem also presists there.

I also tried using a PS/2 keyboard & mouse combination but the problem still presists.  Also used a PS/2 to USB adapter for my USB keyboard & mouse and nothing responded or turned on.

I have also tried to boot from my Windows Vista DVD and I either get an error (0x0000007E) or I will get the loading progress bar but it will loop endlessly (I let it load for 2 hours and it stayed on that screen).

I figure that maybe a System Restore could fix this problem, but I can't boot the DVD up to the Vista Installer.

This has stressed me out as neither device, whether USB or PS/2, will respond when inside Windows, safe mode or not.  Loading Last Know Working Settings still has this problem.

Any way to get a device working?  Or perhaps use another computer to access my other computer?  I do have access to another computer, as this is how I'm asking the Experts here. :D
0
magic56441
Asked:
magic56441
  • 6
  • 5
  • 2
  • +1
4 Solutions
 
ExcelGuideConsultantCommented:
You might try to set some settings in BIOS, like support PS/2 or support USB Keyboard....this can help you out.

my 2cents.....good luck.
0
 
nobusCommented:
>>   have also tried to boot from my Windows Vista DVD and I either get an error (0x0000007E) or I will get the loading progress bar but it will loop endlessly (I let it load for 2 hours and it stayed on that screen).   <<   can you try with another vista dvd, or copy it; or with another dvd drive?
if you remember the driver name, you may be able to find it if you hook the disk to a working pc
0
 
magic56441Author Commented:
Ok well I found out what happened.  An installation of "libusb" I assume killed my USB ports.  I've heard of solutions of just uninstalling them to make it work, but again, I can't use a PS/2 Keyboard to do any functions except from the BIOS.
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
PUNKYCommented:
Have you tried Vista repair installation yet? I guess something is corrupted and repair installation should take care of it.
0
 
magic56441Author Commented:
I have tried booting from the DVD to get to the Vista Repair or System Restore and it just loops on the loading screen after loading the Windows Drivers.
0
 
PUNKYCommented:
Did you setup any overclocking features in bios? or HT? if so, disable them and try do reapir install again.
0
 
nobusCommented:
you can try to delete that driver, when running from a live knoppix cd :
ftp://ftp.uni-kl.de/pub/linux/knoppix/KNOPPIX_V5.1.0CD-2006-12-30-EN.iso
0
 
magic56441Author Commented:
What I've done so far (with all suggestions):

Rest all BIOS setings to default (Stock speeds for processor & memory)
Created a Knoppix CD (5.1.0-5.1.1) to do a live boot.

It gets to what seems to be the desktop, then it just hangs there.  Sometimes a bar will come up and a very small precentage will load (1-2%) then no activity occurs from either the CD or hard drive.
0
 
magic56441Author Commented:
Well Knoppix 4.0 managed to work.  I can use my USB devices there.  Problem is, I can't delete the driver (libusb0.dll) as it gives me the "Could not delete file" message.  I also tried just using a PS/2 Keyboard & Mouse (and just a keyboard) to see if that would work but, alas, it did not.

Seems so close, but so far...
0
 
nobusCommented:
that is strange, you should be able to delete that file; what are it's properties when you right click it?  disable read-only
0
 
magic56441Author Commented:
When I right-click it, I get for all the access permissions as "Can Read".  Any permission I edit and apply I get "Could not change permissions for /mnt/sda1/Windows/System32/drivers/libusb0.sys"

If this helps any, I'm running 4.1.2 because I cannot run 5.1.0 without a freeze at the desktop.  Mouse works, but nothing ever loads.
0
 
nobusCommented:
very starnge; never saw that; i have no further ideas..
0
 
magic56441Author Commented:
It seems that I may have found a solution in booting the DVD properly:

I had 4GB of RAM installed.  I removed 2GB of RAM and it booted!  I was then able to do a full installation (there were no system restores available) and get Vista back up and running.  I did not test if this would have affected my problems with Linux.

Also, I ran Memtest86+ and when I had 4 x 1GB sticks inside in Dual-Channel mode, only 3 seconds into the scan, I got an endless amount of errors.  Oddly enough, they work fine separately, 2 sticks, different slots, etc.  But not when all 4 are together.
0
 
nobusCommented:
that is interesting, it can be due to the fact that 4 sticks load the ram bus a bit too heavy, not all boards work well with that; 2x2 Gb would be better
0

Featured Post

[Webinar] Kill tickets & tabs using PowerShell

Are you tired of cycling through the same browser tabs everyday to close the same repetitive tickets? In this webinar JumpCloud will show how you can leverage RESTful APIs to build your own PowerShell modules to kill tickets & tabs using the PowerShell command Invoke-RestMethod.

  • 6
  • 5
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now