Error MEssage

Since downloading an update I keep getting an error message in a small black screen "the syntax of your command is incorrect win 32".  It flashes up on screen every couple of minutes and resets whatever I am doing.  It flashes so quickly that it has taken two days to even get the text of the message so I'm not sure of there is anything else in it........is there any way to make it stay on screen so I can give you more info (if there is indeed any) and how do I get rid of this?  I am reaching the stage of reformatting the whole system.....
It's not a virus -
ElkaRaineAsked:
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Lee SavidgeCommented:
Hi,

What is in the event log? Try running Regmon or Filemon to see what is being accessed at the time.

Regards,

Lee
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ElkaRaineAuthor Commented:
What's regmon and filemon???!!!
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ded9Commented:
Hi,

First do clean boot and check whether you get the error

Method 1: How to perform a clean boot procedure on a Windows Vista-based computer
Note You may experience a temporary loss of some services functionality when you follow these steps. When you restore the settings, the functionality will be restored. However, the original error message or behavior may return.
1.      Click StartStart button, type msconfig in the Start Search box, and then press ENTER.

User Account Control permission If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
2.      On the General tab, click Selective Startup.
3.      Under Selective Startup, click to clear the Load Startup Items check box.
4.      Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5.      Click OK, and then click Restart

http://support.microsoft.com/kb/331796


Also check in safe mode whether you get the same problem.


If after doing clean boot you do not get this error then this error is due to non -Microsoft software.




Ded9

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ElkaRaineAuthor Commented:
ok Ded9 - I did as you said - and there is no flashing screen.  
So what do I do now to stop the message?  I have now managed to get the whole message : C:windows system32 cmd.exe at the top and then "the syntax of your command is incorrect".  
I have a feeling that the problem started with HP updates - Nvdia - I contacted HP yesterday and we reloaded the drivers and Hp update service but it didn't resolve the issue.  To be honest, I only THINK it was this - it could be anything.....!
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Lee SavidgeCommented:
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ElkaRaineAuthor Commented:
ok - i've identified the prog - using the ms config solution - it's hp printer prog.  is the best thing to remove and reload the software or does it matter if the printer isn't in the start menu or can i remove whatever is causing the error message?  
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Lee SavidgeCommented:
Hi,

Uninstall it and see how the machine behaves. If it doesn't error, reinstall the program and see what happens.

Regards,

Lee
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ded9Commented:
Hi,

You can just remove it from the run registry thats it. No need to reinstall the software.

Only reinstall the software if you think the software is not working.


Ded9
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ElkaRaineAuthor Commented:
how do you reme it from the run registry???!!
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ded9Commented:
Hi,

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

got to this location and in the right pane delete unwanted startup items.

But before you do this step make sure you enable all services and start up that you have disabled.

Only then go to this registry and delete unwanted entry



Ded9
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ElkaRaineAuthor Commented:
Thanks for the solution - it sorted the problem on my laptop.  Alas I also have a similar problem on my desktop which links with installshield so I'm about to post another question!  A similar easy to follow, idiot's guide response would be great!! Many thanks!
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