Link to home
Start Free TrialLog in
Avatar of intercompute
intercomputeFlag for United States of America

asked on

Login issue sending email (SMTP) with administrator account, Exchange 2003

I am using Exchange 2003 as my SMTP server.

Having setup pop3/smtp email under Outlook 2007 or Popcorn email client I am unable to authenticate as the administrator to send SMTP email.  I can use other user accounts to send email but not the administrator.

Funny is that I can pop the administrator email box using the same password but am unable to send mail.  It just prompts me for my password again under outlook and popcorn tells me that authentication was unsuccessful.

Any ideas as to why the administrator account is blocked from sending?

ASKER CERTIFIED SOLUTION
Avatar of James Montgomery
James Montgomery

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of intercompute

ASKER

1 Create a new AD group called "POP3 Relay" or something similar.
2 Add all the users that you want to relay to this group. Exclude "administrator" and any other accounts that have easily guessed usernames - especially if the account is a domain admin.
3 Then go in to the SMTP virtual server, Access tab, then relay.
4 Click on the "users" button and add the group "POP3 Relay" to the list. **
5 Enable both "submit" and "relay" permissions.

**The button described exists but is grayed out in SBS 2003?? So I am unable to modify the list of users.
Thanks for your fast response
It seems that having the administrator being able to send messages via smtp is considered a large security risk (just what I have read on various forums) because the username is easy to guess.

I would like to know more about what Microsoft considers as default users (those able to relay) without making a specific group of users.  So if anyone has this information please post.

Also, if anyone knows the difference between relay and submit permissions.