I am attempting to upgrade from Backup Exec 10d to 11d. When I try to push the remote agent to my exchange server from the Backup Exec server I get an error stating that the previous version of the remote agent could not be unistalled. When I go to the Exchange server itself and try to uninstall the remote agent via the "Add or Remove Programs" I get an error as follows: "Error applying transforms. Verify that the specified transform paths are valid." What the heck is this? I have contacted Symantec
Tech support and they provided instructions to "manually uninstall the Backup Exec 9.x and 10.x Remote Agent...". After going through this procedure, and rebooting both the Backup Exec server and the Exchange server, I continue to get the same error. I also ran the Windows Installer CleanUp Utility to no avail. Any help would be appreciated.