Messages deleted in Outlook are not deleting from BB

Messages being deleted in the Outlook in-box are not deleting from the BB inbox.  The BB has been set to DELETE ON Mailbox and Handheld.  The deleted messages in the BB inbox have a check mark on the envelope.  How do you get them to delete from the BB?
max-a-millionAsked:
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gnarCommented:
Not sure why it's not happening automatically, but you can force it by choosing the "Reconcile Now" option from within your mailbox on the BB.
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max-a-millionAuthor Commented:
Thanks for response.  I should have mentioned I did a force send - also the device radio has NOT been turned off
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gnarCommented:
Last time I had this problem, I just had to disable the Wireless Reconcile function, reenable it, then wait.  After a few minutes, it started working again.
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