Messages deleted in Outlook are not deleting from BB

Posted on 2008-02-08
Medium Priority
Last Modified: 2008-03-06
Messages being deleted in the Outlook in-box are not deleting from the BB inbox.  The BB has been set to DELETE ON Mailbox and Handheld.  The deleted messages in the BB inbox have a check mark on the envelope.  How do you get them to delete from the BB?
Question by:max-a-million
  • 2

Accepted Solution

gnar earned 375 total points
ID: 20851345
Not sure why it's not happening automatically, but you can force it by choosing the "Reconcile Now" option from within your mailbox on the BB.

Author Comment

ID: 20851392
Thanks for response.  I should have mentioned I did a force send - also the device radio has NOT been turned off

Expert Comment

ID: 20852122
Last time I had this problem, I just had to disable the Wireless Reconcile function, reenable it, then wait.  After a few minutes, it started working again.

Featured Post

The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

MS Outlook undoubtedly is the most widely used email client.Its user-friendliness, cost effectiveness, and availability with Microsoft Office Suite make it the most popular email application.  Its compatibility with Microsoft applications like Exch…
Though there are a few manual ways to import PST files to Office 365 , third-party PST to Office 365 import tools are preferred over them due to various reasons.  Consequently, many tools or services are available for the same. Here, we pick the to…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
There may be issues when you are trying to access Outlook or send & receive emails or due to Outlook crash which leads to corrupt or damaged PST file. To eliminate the corruption from your PST file, you need to repair the corrupt Outlook PST file. U…

588 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question