outlook client can't send to yahoo server through symantec endpoint protection firewall?

have symantec 11.x endpoint protection on a sbs 2k3 server, clients are xp, site uses yahoo pop3 to their outlook, port 587 on the way out... this is blocked by the symantec firewall (if i turn symantec off at the client, it works). the client stuff is push down, and so all policies are created at the server. i tried putting in a policy to allow 587 tcp both ways, to no avail. the message is a timeout in reaching the email server... what more info do you need to assist here?
10sionAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

SysExpertCommented:
call Symantec, and have them check the issue out.

You might want to check the Symantec support site first for similar issues.

Or it could be that you have GPO policy issues.


I hope this helps !
0
10sionAuthor Commented:
interestingly, went to the yahoo site, which says it's ok to use 25.... changed on one box and seems to be fine, yet this is apparently not a good solution for yahoo. i am in the process of drafting a msg to symantec, since it appears from their web site that they prefer dollars to free calls... even tho this is a setup issue... btw, as a side note, i had to disable their product to allow folks to join the domain... nice, eh? (yes, a separate and past topic).  btw, am now getting "server was interrupted" msgs again... this is the failure msg from before. oh well, back to the drawing board! guess symantec doesn't want me to send email!! (honest, when it's off, all is well)
0
tomcahillCommented:
Port 25 should be fine to use, it is normally the ISP that blocks it and normally only for residential clients.

If using port 25 works then go that route.

I am curious why you don't use exchange to send emails though?
0
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

10sionAuthor Commented:
i wish it was my choice!! this was  a site that had peer to peer, using one of the desktops as a desktop and server... and i am bringing them slowly into the land of servers and networks... they cut back from the original pkg i presented fairly severely, so ended up with hp dl360 w/dual xeon's, sbs 2k3, hp procurve, nice enclosed rack, rack mount ups, n- wireless (this is the next fun... we're in a church built in the 1800's - walls are 2 feet think rock and concrete... wireless? you bet!!). i am external help here.
0
10sionAuthor Commented:
went to support... they want me to update and reinstall symantec. will get back when this is done. they think that symantec app is corrupt... either that or....
0
10sionAuthor Commented:
ok, sorry this took so long to get back on, and i won't go in to why (TMI)... had to replace complete symantec version (which means my install disks are useless - well, there's skeet...); after which the new version would not update properly (their comment: i probably corrupted the definitions; my comment: - after using "cleanwipe" - their removal product?); had to use yet another product to force feed updates - side note: if updates doesn't work, the product turns itself off - nice, eh? awaiting now to see if this fixes the issue, and future updates will work on their own... tune in next time, same bat-time.... oh but wait!!! email works, so i suppose i should go ahead and close this... while my own fun with them may not be finished, the focal thread should be.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Anti-Virus Apps

From novice to tech pro — start learning today.