JBurke723
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Meeting Forward notices shut down Outlook 2003
I have a user whose Outlook 2003 gives her a "Microsoft Outlook has encountered a problem and needs to close" error every time she receives an email notifying her that someone has forwarded a meeting she scheduled. She and all of those who are forwarding the meetings have Exchange 2007 mailboxes within our organization and most of the forwards are to mailboxes on other systems. We tried detect and repair on outlook to fix the issue, then rebuilt her computer completely and this continues to happen. Has anyone ever seen this before?
ASKER
I didn't have another user with the issue . . . until the same exact thing happened to me the other day . . . As far as the first user, we rebuilt her computer completely and this continues to happen. I haven't yet tried to have her log on somewhere else and see if it still happens, but I'll do that next.
If you rebuilt her computer (by which I assume you mean a clean format) then there is no point moving her. Are you using any third party programs? Anti-virus? Anything?
ASKER
We use TrendMicro OfficeScan on our desktops, laptops, and servers, plus ScanMail on our exchange 2007 servers. I've also asked the people who are forwarding the meetings what they're using client side. some are using OWA for 2007, some Outlook 2003, and some Outlook 2007, so it seems like it may be an exchange 2007 thing.
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Have you tried creating a new outlook profile? Have you tried putting the user on another machine to see if the problem follows her?