Losing connections on T5135 Thin Client

I have been using an HP T5135 at a health care facility for at least 2-3 months now. And it seems like once every other week, at random, one or two of the  thin clients will discard their connections.  At first I thought it possibly a user playing with the settings, but I have since then put the clients into user mode so it would lock the settings

We use the devices in local mode and have Citrix ICA connections set up to point to program neighborhood and one other medical database application on our server farms.

Any Ideas?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Pétur Ingi EgilssonSoftware Engineer -- ConsultantCommented:
Did you ever find a solution for this?  I am facing exactly the same problem here
We have several of these Thin Clients in Use.

We have had similar issues with a few of them.
On most of them we were able to Re-flash the BIOS and update the OS and this has fixed the problem.


On one of them, this did not help.
HP Support was contacted and unit was replaced under warranty.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
I take it, this question has been answered.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.