Hi, my father had a gateway media center (all in 1 system- components, speakers and LCD built right in) basically it looks like a combination of a pc/laptop combined (doesnt fold up, but there is no separate tower). Why he decided to pick gateway is beyond me- probably because it looks good (key word- LOOKS GOOD). As far as the system goes- its junk. I dont know where to begin with explaining the problems it had- everything from booting issues to freezing, to the latest issue- the speakers make a popping sound and it just turns off. It couldnt stay powered up more then 60 seconds before it happened. He got fed up with it and gave it to me- I actually used it alittle, no more then 2 days later this happened. I had to remove the hard drive to recover my data- (or back up) so I started taking it apart, after removing the internal speaker I figured id power it up and see if that solved it. Sure enough it did, seams to work now.
The unit it still under warranty (another month left) so I am sending it in to them. This is not the 1st time its been in for repair- my dad sent it to them at least 6 times- I am not being sarcastic when I say that ether. Infact last time he sent it in for repair and got it back- he decided he had enough so he purchased a new computer. He had it on the shelf for several months before giving it to me back, so technically since I only used it for 2 days and had issues- that means it was never fixed in the first place. I was wondering if there is anything I can tell them that would make them replace the unit instead of repairing it? I would hate to send it in, have them put a new speaker in and soon as the warranty is out something else happens. Is there any problem I can say I experienced that would make them just immediately exchange it rather then repair?