GMH77
asked on
Customer Contact list - How can you make a list and distrubute it to t.ex Sales dep
Okay, the situations is like this.
I would like to make a Contact list for the sales department that keeps infomration about customers.
Every user at the dep. will do changes since they usually have thair own customer circuit. :P
Oki, what I want to do is to make a Contact list that will is easy to edit for each of the users from Outlook 2007 and also very importantly in OWA. They will uppdate in both Outlook and OWA.
I know that you can make a new Address List in EMC but then I have to make all the contact in EMX also...
I would like to make a Contact list for the sales department that keeps infomration about customers.
Every user at the dep. will do changes since they usually have thair own customer circuit. :P
Oki, what I want to do is to make a Contact list that will is easy to edit for each of the users from Outlook 2007 and also very importantly in OWA. They will uppdate in both Outlook and OWA.
I know that you can make a new Address List in EMC but then I have to make all the contact in EMX also...
Kutyi
Create a contact folder in public folders and set the permissions on the folder to allow the appropriate people to read and write to the folder.
ASKER
Oki, thats a good idea, but how can I make this COntact list in the Public Folder appear in OWA an Outlook 2007 without editing each Outlook Client?
You can't. And this is where your problems are going to start.
I am yet to find a really good solution for this request, generally I will either manually touch the workstations, or find another way.
Even then, it isn't going to work in OWA
Kieran
I am yet to find a really good solution for this request, generally I will either manually touch the workstations, or find another way.
Even then, it isn't going to work in OWA
Kieran
Well this must be something new in Exchange 2007 as I have no issues editing, adding, or deleting entries in Public Folders through either OWA or Outlook. I am using Exchange 2003 and I just did a test contact folder by creating it within Outlook 2003 through the Administrator Account, made the Default permissions and Anonymous permissions to Publishing Editor and then accessed with my non-admin account and no problems. So I don't see why you need to "touch" the workstations.
You can edit entries without a problem, but you can't use it as a contact list in OWA. You certainly can't use it as the DEFAULT contact list.
You are correct and I ask to be forgiven for providing erronious information.
.....:)
.....:)
LOL, you require no forgiveness from me
ASKER
Alrightythen, so the solution is no solution :(
hehe ;)
Is it possible to make some kinda form or somthing like that in OWA?
I know that you can add contact to a public folder contact item, but you still have to instruct the users (that in this case is not to easy).
You can do one other thing
You can make a Offline Adr. book in EMC and add contact to this list.
So my question then, is it possible to import contact from t.ex Public Folder Contact list to the Offline Adr book in EMC?
Or, is there somekinda nice software that could help solve this?
hehe ;)
Is it possible to make some kinda form or somthing like that in OWA?
I know that you can add contact to a public folder contact item, but you still have to instruct the users (that in this case is not to easy).
You can do one other thing
You can make a Offline Adr. book in EMC and add contact to this list.
So my question then, is it possible to import contact from t.ex Public Folder Contact list to the Offline Adr book in EMC?
Or, is there somekinda nice software that could help solve this?
ASKER CERTIFIED SOLUTION
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