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microsoft exchange

in our office we we use BELLSOUTH as our ISP and we also have a exchange 2003 to share calendar and contacts. We are having a problem with our external email constantley being stuck in the exchage queue, and users are getting delayed notices and at times no delivery of external email.BELL SOUTH support has not been helpfull at all.
Is ther a way that we can send out side email from our workstations without the exchange servers involment?
Thank you.
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kazinlakeplacid
Asked:
kazinlakeplacid
1 Solution
 
isaman07Commented:
Nope you can't unless you configure another smtp server and you forward all the outgoing emails from your exchange to the smtp server as a smart host. But since the problem is with your smtp server, then even adding a smarthost might not be helpfull.
When did this problem accure the first time? Was it working fine before? What changes were done to the exchange right before the problem started accuring?


Harout
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vishal_impactCommented:
HI
looks like the routing problem to me can you check with your service provider how is routing done from your isp to your server as well from your server to your isp somewhere in between is he cause of the root is existed and regards to your independent mail sending i dont think so as the exchange server is holding the active directory listings and all the way like that then if you do wat about dns as several servers do reverse dns lookup and when they dont get your server domain on it will be rejected so its not an option at all try using some third party software like www.freesmtp.com etc which will host this service for free utill this issue is resolved.
can you tell me which connectors you r using
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kieran_bCommented:
>>Is ther a way that we can send out side email from our workstations without the exchange servers involment?

Is Exchange the one receiving the mail?  If so, then no.  If not, and you are downloading mail in outlook from a POP3 server, then yes, you can reconfigure outlook so that it will send out using that servers details.  This is not ideal, and I imagine the reason you are having mails stuck in the queue is that Exchange is not configured properly (as you don't want it to send mail anyway)

Kieran
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vishal_impactCommented:
HI
Kieren i think is more than that its a routing problem as if user is recieving mail but can send then its just a routing or dns issue as when emails comes in it noes not need more info then the domain address while it goes out needs more info and its a compleax process then
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kieran_bCommented:
Without the asker confirming anything I see no point in wild speculation.
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kazinlakeplacidAuthor Commented:
Hi Kkieran,
You are right , we are using the POP3 connector, so exchange must be involved. If I understand right, if  POP3 is not populated with any e_mail address, exchange will not play a role in incoming or outgoing massages.And you are right in your 2ND assumption too, I don't care for exchange to be involved in our outgoing email, typical user's outlook  in our office is set to mail.bellsouth.net as the incomming and outgoing server.SO to confirm my understanding, " if I delete all email addresses from POP3 connector, I will eliminate the exchange from it's role in outgoing mail?
Thank you for you time.
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