Nano

I just discovered when I pluged my Nano to my PC that it is not working. USB Root Hub "Unknown Device"
"One o the USB devices attached to this computer has malfunctioned, and Windows does not recognized it" I tried it on a different PC, the result is the same. Thank you in advance.
VBdotnet2005Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

TreadHeadCommented:
Is iTunes is duly installed on your machine?  Have you tried to resetting the iPod (hold the Center and Menu buttons down for about 3 years -- http://docs.info.apple.com/article.html?artnum=61705)?  What generation of Nano do you have?
0
VBdotnet2005Author Commented:
ITunes is installed. I tried to reset, but nothing working. I brought it over a year ago. Any suggestions?
0
xemaCommented:
Go to My PC,Properties, Hardware, Device Manager and delete everything it has to do with USB, then select the computer from the menu Action, find hardware changes.
Also try using a powered HUB or try to connect with the battery on the Ipod full.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Apple Hardware

From novice to tech pro — start learning today.