Microsoft Zune will not unlock.

When I slide the lock switch on my Zune either way it stays locked.  Please help

Thanks,

Dave
livewirewebsolutionsAsked:
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livewirewebsolutionsAuthor Commented:
No help.  Any other suggestions?
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livewirewebsolutionsAuthor Commented:
The pages will be a great help to me.  However, I still can not get the Zune to unlock.
Thanks anyway.
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