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Trying to install downloaded Adobe CS3 & it won't work

Everytime I try, setup closes before it installs CS3. Data from error report below.
Error Signature:
AppName: setup.exe       AppVer: 1.0.135.0       ModName: kernel32.dll
ModVer: 1.0.0.1       Offset: 000131b0
b30b-appcompat.txt
0
jodieleach
Asked:
jodieleach
1 Solution
 
UtronCommented:
Possible solutions:

* Reboot system, the try again.
* Run task manager, close unused programs
* Download software again, the download could be corrupted.
* If using Vista, right click and run as admin (should do this by default, but?).
* Disk space, disk space, disk space
* Try installing on another system.


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johnb6767Commented:
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

Might see if it installs after rebooting to a "clean" state, perhaps a  startup program is interfering...

Also, is System Restore enabled? Enable it if not.....
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jodieleachAuthor Commented:
thanks for the replies! here's what i've tried in response to your suggestions
Reboot system, then try again - no improvement
Run task manager, close unused programs - no improvement
Download software again, the download could be corrupted - still won't work
Disk space, disk space, disk space - plenty of disk space and memory
Try installing on another system - installs fine on my daughter's laptop
 Clean boot - no improvement
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johnb6767Commented:
I would start with the System File Checker...

Start>run>cmd.exe

sfc /purgecache

You WILL need the XP CD for this to complete...

Scannow sfc
http://www.updatexp.com/scannow-sfc.html

And make sure you are COMPLTELY up to date via Windows Updates....
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ded9Commented:
Hi,

Are you trying a web install

Try installing firefox and then try to install. check what happens

Also can try disabling  some addons in internet explorer if doing a web install


Ded9
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RDAdamsCommented:
check with the provider you downloaded from.....do they have a mirror site?  If they do try from another mirror.  Be sure to advise them you are having issues with the download.
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