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Email's from my domain's are getting listed as spam.

I am stummped. Regarding this emails from my domain are going to my junk box at yahoo. Here is the header information. Can anyone let me how to deal with this? thanks

From ksiddiqui@smtpa.webcrmmail.adpcrm.net Sat Feb 9 14:17:55 2008
Return-Path: <ksiddiqui@smtpa.webcrmmail.adpcrm.net>
Authentication-Results: mta205.mail.mud.yahoo.com from=smtpa.webcrmmail.adpcrm.net; domainkeys=neutral (no sig)
Received: from 192.110.66.90 (EHLO smtpa.webcrmmail.adpcrm.net) (192.110.66.90)
by mta205.mail.mud.yahoo.com with SMTP; Sat, 09 Feb 2008 20:16:55 -0800
Received: from smtpa.webcrmmail.adpcrm.net (smtpa [127.0.0.1])
      by smtpa.webcrmmail.adpcrm.net (8.12.8/8.12.8) with ESMTP id m19MHthS001169
      for <binarykuki@yahoo.com>; Sat, 9 Feb 2008 16:17:55 -0600
Received: (from ksiddiqui@localhost)
      by smtpa.webcrmmail.adpcrm.net (8.12.8/8.12.8/Submit) id m19MHtcv001167
      for binarykuki@yahoo.com; Sat, 9 Feb 2008 16:17:55 -0600
Date: Sat, 9 Feb 2008 16:17:55 -0600
From: ksiddiqui@smtpa.webcrmmail.adpcrm.net
Message-Id: <200802092217.m19MHtcv001167@smtpa.webcrmmail.adpcrm.net>
To: binarykuki@yahoo.com
Subject: Hello khursheed how are you?
Content-Length: 22

computrex

First I need to know if you are just concerned with your yahoo account not being able to recieve emails from your other account or are you concered that everytime you send email that you are winding up in everyones junk mail folder.

The first one is easy. In yahoo just select your email and make yourself a safe sender.

The second one you should go to your mail server and go to the following site: http://whatismyipaddress.com/staticpages/index.php/is-my-ip-address-blacklisted

hbustan

This looks like a failed Reverse DNS lookup (domain adpcrm.net is assigned an IP address when reversed reveals adpasp.com domain so adperm.net <> adpasp.com)

>nslookup smtpa.webcrmmail.adpcrm.net
Name: smtpa.webcrmmail.adpcrm.net
Address: 192.110.66.90

>nslookup 192.110.66.90
Name: 192-110-66-90.adpasp.com
Address: 192.110.66.90

There could be other reasons as well but Reverse DNS is most likely the issue.

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hbustan

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hbustan

One other thing.

Why is it you are sending an email with the domain:

smtpa.webcrmmail.adpcrm.net

Usually you use just a domain name rather than a fully qualified host name.

If you look up mx records for this full host name, it reveals nothing as well.

A normal configuration would have you use a domain name such as adpcrm.net alone so your email address will look something like:
ksiddiqui@adpcrm.net

and you will have mx records with correct reverse dns settings for that domain pointing to smtpa.webcrmmail.adpcrm.net

computrex

"If you look it up more than once it keeps alternating.

I'm not sure if this creates a problem or not for automated systems that do the checking - but I would stick with one entry rather than 2 entries for reverse.

computrex, what do you think?"

I would concur. Automated systems would definitley have a problem with this. Spam filtering companies only have to see the wrong entry once and they would mark the domain as spam and report.

binarykuki

ASKER

I am looking into the issue why PTR is coming back with two different host name. Is it possible that it is cached in the DNS server?

hbustan

No, Most likely it is entered twice in the same zone (So you will see to PTR for the same IP pointing to different domains).

binarykuki

ASKER

I have checked with our DNS administrator. He is mentioning that he removed the old inforamtion when he added this new entery for smtpa.webcrmmail.adpcrm.net. Could it be badly cached on some DNS server? Also he is using wired number for SOA instead of industry standard yymmddnn? could this be playing some role in bad caching?

hbustan

You must have fixed something - it is working OK now

binarykuki

ASKER

It must have not replicated properly. I have checked with administrator he mentioned that he had not done anything from his side.

hbustan

Now that the reverse DNS is sorted out, is you main problem resolved as well or is it still failing?

binarykuki

ASKER

Yes it is still going into yahoo's spam and hotmail' junk box. I have SPF created and i am finishing up with DKIM for that domain. I have filled a from @ yahoo.com and also with microsoft.