ArcServe Log Files

Hello Everyone,

I take backup on my server every single day. We dont monitor the log files generally. Only if the backup is failed then we check for the log files. But lately when i checked the log file for some reason it deleted the old log files. I checked for the size of log files there is enough room. I even checked the database but the records where deleted. We had some issues in the past but it was fixed. It was overwriting the log files. Now is it possible to recover the log files or any way to modify the log file. I have the entire backup history in terms of paperwork. So if it is possible to modify the log files then it would be awesome.
YOGENDRA9Asked:
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dovidmichelCommented:
I don't remember the details for 11.1 so check the ARCserve server admin under Configuration to see if there is a setting to automatically roll over log files.

The log files themselves are stored at
C:\Program Files\CA\BrightStor ARCserve Backup\LOG\
and for the individual job logs they are under different user directories located here
C:\Program Files\CA\BrightStor ARCserve Backup\LOG\cas_user_logs

It could be the logs are there but just not showing up in the Manager, and if so again check Configuration under the ARCserve Server Admin Job Engine tab for the retention time for logs to stay in the Job Status window.
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YOGENDRA9Author Commented:
Hi Dovidmichel,

THanks a lot mate for replying. I checked all the directories but none of them are showing past logs. they are showing up the logs of past 3-4 days as i had mentioned in my past thread there was a problem with the log files and the retention time. I checked Brightstor.log file, its showing up the logs of the backup done in past 3-4 days. Dovid, is there any way to modify these log files. i have been checking for the recovery of log files but no luck. Need help very badly
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dovidmichelCommented:
There is not a provision from within ARCserve to delete the logs like that, especially the part about the record of them being removed from the database. It really sounds like someone wanted to clean up some space.

Load a tape that has a backup of the volume ARCserve is on and run a Scan on it. The job log for that scan operation will tell you the session on the tape and what volume that session covers. Then merge in that session and restore the logs you want.
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