We help IT Professionals succeed at work.

Internet Explorer Slow to respond to URL Request

akdiver22
akdiver22 asked
on
When I type in a URL to go to and hit "Enter" or the Blue Arrow to request the website, Internet Explorer will take up to 10 seconds before it begins processing the request.  It acts like it never got the request, if I click on a shortcut in my links toolbar it goes straight to the site with no delay.  It can even be the same website.  I've Ran Spybot S&D, AdaAware and scanned my computer with Sophos Anti-virus and can find nothing.    I've even tried reseting IE to the Default settings, wiping out the history and cookies.

Additionaly I've been supplementing my browsing by using Firefox which does not exhibit any of these behaviors
Comment
Watch Question

Commented:
Do you have the phishing option enabled on IE?  If so, just all instances of IE off then try again.

Author

Commented:
Had it turned on.  Tried turning it off. Closed IE and reopened IE.  Still have the same problem.  
Top Expert 2007

Commented:
Have you tried running IE with no Add Ons? In Vista...

Start->All Programs->Accessories->System Tools->Internet Explorer (No Add Ons).

Then if that were to fix you would need to go through and enable one by one to see which one is affecting you.

Author

Commented:
Should've included that in the notes. Yes I did try with no Add-ons as well

Author

Commented:
Still having issues. I ran JV16 Power tools Registry Cleaner and for a brief period it appeared things were better.  But I'm back to a delay when I try to request a website within IE.  Both with no Add-ons and with Add-ons turned on.

Author

Commented:
Tried logging into the computer as another user and the problems do not seem to follow.  Could it be that something is correct in the user profile for IE?
Top Expert 2007

Commented:
Wouldn't hurt to do a quick scan for malware here....

I suggest that you download, run, and upload a HijackThis log from the link below.

http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

Click on "Do a system scan and save a log file" button. Post the text from the log file. Use "Attach File" under the comment window to post the log.

Author

Commented:
Here is my HJT Log.  
jwaggoner-HJT.txt
Top Expert 2007
Commented:
HJT looks clean to me. It does sound like the user profile is corrupt. Unless someone else here has another idea you could create or use a different profile. If you wanted to copy the data over here's a link from MS on how to do that.

http://support.microsoft.com/default.aspx?scid=kb;en-us;811151

Sorry don't have any other ideas at this point, maybe someone else will chime in.

Author

Commented:
On  a wimm, I remembered that I had installed the Beta of Micorosoft's Silverlight.  I uninstalled it and have since regained my ability to go to websites without a delay.  Once again buggy coding has caused issues for me.  Thanks for everyone's advice.  Now if I only knew why it didn't go across profiles.
Top Expert 2007

Commented:
Nice find, I've heard not too much good about M$ Silverlight. As far as the issue not going across profiles.....like you said, ""buggy coding""
Dave
CERTIFIED EXPERT
Author of the Year 2011
Top Expert 2006

Commented:
Hey Dave - If you're still monitoring this Q --
Please check out this one: http://www.experts-exchange.com/Virus_and_Spyware/Operating_Systems/Q_23205819.html?cid=238#a21022275

Thanks,
Vic

Author

Commented:
IN the end I still had problems with the profile.  Ended up Deleting and recreating the profile.

Explore More ContentExplore courses, solutions, and other research materials related to this topic.