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The USB device can perform faster if you connect it ti a Hi Speed USB 2.0

i keep getting a message that i am connecting a usb 2 device to usb 2 controllers, i thought my mobo has usb 2 because it was a newer mobo..can anyone give me a definite ansewr... if i have usb 2, why does device manager not indicate this and why am i getting this error

here is my mobo

asus p5gdc-v deluxe mobo
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finnstone
Asked:
finnstone
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3 Solutions
 
☠ MASQ ☠Commented:
You're right you should have USB 2.0 on that board.
If you have other deivces connected to the same hub try with those disconnected.

If you still get the error it may be a problem with a corrupt driver.  Go to device manager and delete the entries for the USB hubs (while there are no devices connected) and then reboot the computer so Windows will reload the drivers when it detects the hubs.
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PCBONEZCommented:
You keep getting a message that you are connecting a usb 2 device to usb 2 controller?
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Other than there is a message popping up confirming a correct connection what is the problem?
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finnstoneAuthor Commented:
the problem is that my external cd drive is not running at a good enough speed so movies are really choppy when trying to watch them on my computer.
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MarkCommented:
The only time I've seen this happen, is in XP without service packs installed. The original XP was not released with USB 2.0 support but was included in subsequent service packs.
What OS are you running?
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PCBONEZCommented:
First two things to do:
Install Service Pack 2.
Run Windows Update.
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PCBONEZCommented:
Device Manager doesn't always 'say' - USB*2* even if it is.
It depends on the drivers and USB chips involved.
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MarkCommented:
Usually in device manager, under the Universal Serial Bus controllers, if the USB host controller is identified with the word "ENHANCED" it is usb 2.0 (
USBFAQ-intro-2.gif
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Gary CaseRetiredCommented:
To confirm that your system "knows" the USB ports are USB v2 ==> Go to Device Manager; expand the Universal Serial Bus controllers section (click the "+" sign); and see if the word "Enhanced" is included on any of the Host Controller lines.  (It won't show on all ... but just so you see "Enhanced" then the system supports USB v2).

If you don't see "Enhanced", then right-click on each of the Host Controller lines (there will be several) and "Uninstall" them all.   Then reboot.   This will force driver updates as they are reinstalled.   As long as you're running at least SP1 this will install USB 2 support [If you don't have any service packs installed, just install SP3 ==> available here:
http://www.microsoft.com/downloads/details.aspx?FamilyID=75ed934c-8423-4386-ad98-36b124a720aa&DisplayLang=en  (This is the Release Candidate ... not quite final (but it is essentially done and works just fine => I've tested it quite thoroughly).

"... external cd drive  ..." ==>  Do you mean DVD drive?
"... movies are really choppy ..." ==>   What format are the movies stored in?   Are these commercial DVDs?   Divx?  MPeg4?  etc.   ... also, are they also "choppy" if you watch them on your internal optical drive (if you have one) ??


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nobusCommented:
if it was ok before, try a system restore to a previous date.
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finnstoneAuthor Commented:
i had to enter startup and change bios settings. for some reason, usb2.0 was disabled. weird. thanks though!
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MarkCommented:
I think you should have your points refunded as you have answered the question yourself.
http://www.experts-exchange.com/help.jsp#hi333
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