Normal.dot - Shared Workgroup templates...

You cannot share the Normal.dot file among multiple users in Word...

http://blog.stealthpuppy.com/applications/you-cannot-share-the-normaldot-file-among-multiple-users-in-word

"Word cannot save changes to the global template because it was opened with read-only access. Do you want to save the changes in a template with a different name?"

This is caused when a NORMAL.DOT is located in the Workgroup templates location. If a Word template with this name exists in this location, Word will open this file first and will not open the users NORMAL.DOT or will not create one if it does not already exist. This is obviously an issue when multiple users open Word or if they dont have write access to the Workgroup templates location. The solution is to ensure that NORMAL.DOT never exists in the Workgroup templates location.

---

My question is how do I prevent a Normal.dot file from being created in the Workgroup templates location when multiple users have full access and they need to be able to change the templates... seems impossible but when someone creates a Normal.dot it causes the above problems... How do I stop Word/Outlook from looking in the Workgroup templates folder for a Normal.dot ??

Many Thanks to all replies !!!
J
sbsupportAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

kind4meCommented:
In word,

Tools
Options
Save file locations
make sure that nothing is mapped to the same directory as workgroup templates.
0
sbsupportAuthor Commented:
Thanks for the reply but no nothing else is set to the same directory:-

User templates - T:\Templates
Workgroup templates - S:\Templates

If there is a Normal.dot in the Workgroup templates it will use that one and not the User.
0
sbsupportAuthor Commented:
We fixed by just getting rid of our shared Workgroup templates
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Office

From novice to tech pro — start learning today.